- Professional
- Escritório em Wesley Chapel
The Human Resources Lead drives sales and delivers a positive customer experience by providing a best-in-class associate
experience for all store associates. This role leads hiring, training, and retention activities, while building effective weekly schedules.
The Human Resources Lead has a passion for people and works collaboratively with store leaders to ensure associate success and
achieve store objectives. This is an hourly position, with monthly bonus eligibility.
What you will do
• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the
accomplishment of key metrics.
• Fill open positions timely by communicating openings, recruiting and sourcing candidates, reviewing applications,
scheduling interviews, initiating background checks, and completing the hiring process. Create a positive candidate
experience by providing frequent communication and support throughout each stage.
• Maintain associate data integrity across company systems and associate files, ensuring accurate, up-to-date information for
record compliance, staffing, benefits, scheduling, and reporting.
• Conduct engaging onboarding experience, ensuring structured onboarding completion to prepare new hires to deliver
service, selling, and operational excellence. Ensure positive new hire experience by confirming associate understanding of
their role, company policies, benefits, and scheduling, communication, and learning platforms.
• Lead store retention and engagement activities and champion continuous learning initiatives. Foster a positive store
culture by building meaningful team connections, celebrating individual and team achievements, and recognizing associate
contributions and value.
• Complete effective schedules that align with talent, traffic, and business needs, while reviewing associate availability and
time-off requests with store leaders. Audit associate timecards for accuracy and track attendance daily.
• Participate in weekly leadership workload planning meetings to ensure hiring, training, and engagement tasks and
assignments are prepped, planned, and scheduled.
• Provide ongoing guidance and support to store team, promptly responding to associate concerns, gathering relevant
information, supporting resolution, and maintaining confidentiality.
• Complete daily cash office functions, including processing deposits, completing change orders, maintaining cash funds, and
performing audits.
• Lead shortage control in designated areas and ensure compliance with asset protection, safety guidelines, and security
protocols.
Skills and Abilities
• Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business
success.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging
others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• 1+ years of Retail Leadership/HR Management experience and a commitment to customer service excellence.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Benefits we offer
• Medical, Dental, and Vision
• 401K with Matching Contribution
• Generous PTO
• Merchandise Discounts
• Paid Maternity and Paternal Leave
• Growth and Professional Development Opportunities
• Employee Assistance Programs
• Education and Tuition Reimbursement Programs
*Benefit eligibility dependent on role and/or full-time/part-time status
Your career. Your runway.
At Belk, we’re focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problemsolving mentality. We've been doing that for more than 135+ years and continue to evolve!
