Support Associate II na Novant Health

Your purpose-driven career starts here: Find it at Novant Health 

Novant Health NHRMC is hiring a Support Associate II for our Behavioral Health team!  

• Education: High School Diploma or GED, preferred. High School Graduate/Diploma including clerical training. Completion of Medical Terminology course preferred.
  
• Experience: One-year clerical experience in the medical field requiring heavy typing and transcription, required.
• Additional Skills (required): Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.

As a Support Associate II, you’ll be the first point of contact for our patients and their loved ones — making a lasting impression with every interaction. You’ll: 

• Manage Patient Information: Access the EMR and commuicate with visitors and staff based on the information presented.
• Support Administrative Functions: Cross-train in various administrative support roles to enhance team efficiency in a fast paced environment. 
• Deliver Exceptional Service: Provide compassionate and professional assistance to patients, families, and team members.