Restaurant Manager na Roberts Hawaii

Restaurant/Banquet Manager

Job Summary

Limelight Hawaii is a world-class entertainment and dining venue in Honolulu, offering signature cocktails, à la carte dinner service, daily lunch, and full banquet experiences including breakfast, lunch, and dinner events. We are seeking a highly motivated and experienced Restaurant & Banquet Manager to oversee all aspects of front-of-house operations. This role will manage both the daily restaurant service and the execution of banquet and special events, ensuring excellence in hospitality, seamless operations, and memorable guest experiences.

Key Responsibilities

Restaurant Operations

• Direct daily operations for cocktail, lunch, and dinner service.
• Lead, schedule, and train hosts, bartenders, and wait staff to maintain consistent service standards.
• Partner with the Executive Chef to ensure coordination between kitchen and front-of-house.
• Oversee dining room appearance, ambiance, and readiness.
• Monitor service flow and resolve guest concerns with professionalism.
• Track and manage labor costs, guest counts, and revenue to achieve departmental goals.

Banquet & Event Management

• Manage all aspects of banquet operations, including setup, service, and breakdown.
• Review Banquet Event Orders (BEOs) with sales and events teams to ensure accuracy and readiness.
• Coordinate with culinary, AV, and entertainment teams to deliver integrated and polished events.
• Supervise banquet captains and staff, providing direction during large-scale events.
• Uphold service standards for weddings, corporate functions, and special events.

Leadership & Administration

• Develop and implement SOPs, service training, and performance standards for both restaurant and banquet operations.
• Maintain compliance with liquor laws, health codes, and company policies.
• Assist with budget development, forecasting, and event/restaurant P&L management.
• Conduct regular team meetings to reinforce goals and expectations.
• Foster a culture of hospitality, teamwork, and accountability.

Qualifications

• 3–5 years of restaurant or banquet management experience in a hotel, entertainment venue, or high-volume restaurant required.
• Strong leadership skills with proven ability to manage large, diverse service teams.
• Solid understanding of banquet operations, dining service, and guest experience management.
• Knowledge of POS systems (Toast or similar) and event/banquet software (Caterease or similar).
• Financial acumen in managing labor, cost of goods, and event profitability.
• Excellent communication skills, guest relations expertise, and problem-solving ability.
• Ability to work flexible hours including nights, weekends, and holidays.

Core Competencies

• Leadership: Inspires, coaches, and motivates service teams.
• Operational Excellence: Balances restaurant and banquet operations with efficiency.
• Guest-Centered Mindset: Ensures exceptional experiences across all touchpoints.
• Collaboration: Works effectively with culinary, events, and entertainment departments.
• Adaptability: Thrives in a fast-paced, entertainment-driven environment.

Opportunities

As part of Limelight Hawaii’s opening leadership team, the Restaurant & Banquet Manager will play a critical role in defining service culture, implementing standards, and shaping the overall guest experience. This position offers the opportunity to be at the forefront of Honolulu’s newest entertainment and dining destination, with exposure to high-profile events, diverse clientele, and future growth opportunities within Roberts Hawaii.

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