The team you will be a part of

This role in summary

Currently, Whirlpool is seeking qualified candidates for a Payroll Manager opening to join our global human resources function at our Global Headquarters in Benton Harbor, Michigan. This role is required to be in the office 5 days per week. This position provides leadership in the Human Resources (HR) Operations for US Payroll to perform day-to-day support for multi-cycle payroll processing of hourly and salaried employees.

Oversee payroll customer service and inquiry resolution. Responsible for garnishment processing, data management, payroll/tax processing, general ledger, and payroll metrics. Conduct and lead audits and controls for payroll compliance and effectiveness. Guide payroll specialists on complex issues/resolutions. Responsible for maintaining procedure documentation for payroll operations and performing testing required for any enhancements or updates to the payroll system.

Your responsibilities will include

• Payroll Processing Management: Coordination of data management, garnishment, payroll, and tax processing operations to ensure operational functions are synchronized with any HR processes, policy, and business rule changes. Ownership of the Payroll reconciliation to the general ledger, resolving any discrepancies 

• HR Ops Policy/Procedures: Maintain and administer payroll policies and procedures in accordance with internal audit, HR, governance/control criteria. Responsible for escalation management 

• Compliance: Is responsible for ensuring that Payroll Tax and Garnishment services are delivered in accordance with all Legal and Regulatory requirements. Ensure compliance with relevant data privacy and data protection policies and regulations with federal, state, and local authorities 

• Performance and Operational Standards: Is accountable for delivering Payroll services against the internal provisions of the agreed Service Level Agreements (SLA's)/Key Performance Indicators (KPI’s). Ensure established targets through continuous evaluation, quality assurance, and focused improvement efforts 

• Reporting: Is accountable for ensuring payroll reports impacting operations, and as required by Federal, State/Provincial, and Local governments, are completed. Reporting for team performance metrics to support continuous improvements and operational costs 

• Team Management: Build and maintain a strong team through effective recruiting, training, coaching, team building, and succession planning 

Minimum requirements

• Bachelor’s Degree 

• 5+ years of experience in Human Resources, Business Administration, Operations Management, or Finance

• 3+ years of Payroll Management experience 

Preferred skills and experiences

• Master’s Degree or MBA 

• Payroll Certification (CPP) 

• Computer skills, especially with G Suite 

• Experience in Success Factors and SAP 6.0 Payroll 

• Payroll metrics 

• Expatriate payroll 

• Multi-state payroll and taxation 

• Process improvement experience with payroll compliance processes 

• Manage and lead others and exert personal influence 

• Focus on customer service 

• Vendor management experience 

• Analytical decision-making skills 

• Verbal and written communication skills 

• Team development skills

What we offer

Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required). #LI-DD1

Additional information

Whirlpool’s Ways of Working

Our goal is to provide an environment that helps you bring your best to Whirlpool every day. While employees in this role work in-person Monday through Friday. We offer flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including:

• Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. 

• Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.

• Sabbatical - Four weeks paid leave after every five years of service.