Sales Coordinator / Administrative Assistant III - Woodleaf na Younglife
Younglife · Challenge, Estados Unidos Da América · Onsite
- Professional
- Escritório em Challenge
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Because of Young Life’s exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation,
Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities.
All camps share a common purpose: creating an environment where Young Life staff bring Christ to life by creatively presenting the complete gospel of Jesus Christ. Speaking clearly from the Scriptures, camp speakers introduce kids to the person of Christ, the nature of humanity, the work of Christ on the cross, the hope of the resurrection and the opportunity for reconciliation with God.
Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position.
Essential Duties:
Spiritual Formation: Intentionally provide opportunities for staff to grow deeper in their relationship with Jesus.
• Participate in opportunities for growing deeper in your relationship with Jesus
• With direction from supervisor, develop an annual personal spiritual growth plan.
Interpersonal Relationships: Help build relationships that reflect the character of God with potential guest groups, guests, staff, vendors and neighbors to foster healthy community.
• Build relationships that reflect the character of God with potential clients, guests, and staff to foster healthy community.
• Demonstrate ethical practices and a spirit of partnership with potential clients, guests and staff
• Cultivate an open line of communication with non-Young Life guest groups to hear their comments about camp and their experience.
• Solicit feedback from other departments at camp about how the guest group calendar impacts their schedule and workload, especially when booking new groups.
Attentive Hospitality: Equip servant leaders who anticipate and respond to the needs of our guests, staff and vendors, through Christ-like service.
• Demonstrate a posture of service that anticipates guest needs and responds with professionalism through intentional decisions and systems.
• Engage with guest groups and potential guest groups through non- business, outreach phone calls and visits.
• Prospecting and delivering sales presentations to customer groups by using phone, zoom, and face-to-face meetings in the areas mentioned above or onsite at Camp. Some travel by car is required.
• Host special Guest Group events such as marketing events, hunts, etc.
Comprehensive Stewardship: Manage with integrity the finances, people, buildings and equipment that have been entrusted to our ministry.
• Manage with integrity the finances, people, buildings and equipment that have been entrusted to our ministry through this role.
• Develop and manage a non-Young Life Guest Group prospect list. Fully utilizing the agreed to sales software technology (Young Life Connect).
• Generate revenue by developing new business opportunities with groups who best fit the accommodations and services available. Create, market, sell, and host innovative events.
• Create avenues to promote summer ministry opportunities beyond the Young Life schedule.
• Direct and implement growth strategies/tools for current guest group leaders to meet and exceed their contract agreement.
• Maintain a weekly, quarterly and yearly sales opportunity forecast to present to Camp Manager and/or Coordinator on a weekly/monthly basis.
• Demonstrates appropriate understanding of customer’s opportunity including budget, decision-making process, timing, and competition.
• Develop camping products, in coordination with Department Heads, which meet the needs of non-Young Life Guest Groups.
• Strategically manage the school season camping calendar to maximize ministry and financial impact. This includes identifying and defining not just more business/revenue, but better business/revenue.
• Develop a gratitude program to show appreciation to all user groups.
Talent Development: Through a consistent and accountable evaluation process, we identify and provide opportunities for staff in continuing education, leadership development, career-pathing and cross-training.
• Demonstrate a desire to grow through engagement in the Individual Development Plan process and participation in training and development opportunities.
• As this pioneering role is performed with excellence, best practices will be shared and possibly taught to those in this role at other Young Life camps.
Embracing Excellence: Standing on the platform of national standards and metrics we gladly prepare an environment that glorifies Jesus Christ.
• Execute daily responsibilities with attention to the standards and metrics required for excellent camp operations.
• Partner with camp Guest Group Communications Coordinator to answer customer questions and make proper customer commitments regarding the details of their event. This role may not require ongoing management of guests once a new guest is won and the event is booked
• Schedule, book, and contract with all third party guest groups outside of the nationally managed summer camping season.
• Provide input for design, development and distribution of all promotional tools. (brochures, website, social media, e-marketing, etc.)
Training Expectations:
• Participate in national training events related to the role as well as training PACE calls.
• Lead training sessions for staff at other camps on the topics of marketing and sales.
Camp or Job Specific Working Conditions:
• Weekly travel is a required part of the job.
Education Requirements:
• BA/BS preferred
Qualifications and Experience Required for The Job:
• Self-starter that has a high sense of urgency and is aggressive at finding and closing new opportunities
• Entrepreneurial attitude that is willing to come up with solutions to customer’s objections and work with minimal support staff
• Excellent communication and relationship building skills that make it easy to connect with new people
• Deliver effective sales presentations via phone, zoom, and onsite face-to-face meetings
• Ability to write clearly and effectively to various customer groups
• Demonstrates positive attitude when facing adversity
• Familiar with the ministry strategy and mission of Young Life.
• Able to function in a healthy manner where relationships are transient in nature.
• Able to communicate a sense of warmth, hospitality and concern for all staff and users of the property.
• Must have 2-3 years of sales experience.
Job Specific Working Conditions:
The qualifications and experience portion above relates primarily to the Sales Coordinator portion of this position. As this position also has duties related to an Administrative Assistant III role, there are additional qualifications and experience that we would find ideal in a candidate. We have listed below some additional responsibilities and qualifications/experience requirements to be aware of:
Administrative Duties:
Offer hospitality to all guests, whether in person, over the phone, or in writing as the first point of contact for the camp.
Maintain professional written and verbal communication to serve guests, staff, and vendors.
Represent the camp in a friendly and professional manner, demonstrating flexibility, resourcefulness and an attitude of Christ-like service.
Support the camping team with administrative tasks such as, preparing documents, taking minutes, handling incoming communication, etc.
Qualifications and Experience Required For The Job:
Self-motivated, detail-oriented with the ability to work independently.
Ability to anticipate needs.
Driven to initiate and execute assigned tasks.
Strong organizational skills; can create new structures and systems.
Ability to manage and prioritize concurrent duties.
Hospitable, Christ-like attitude of servant leadership.
Demonstrated proficiency and creativity with Microsoft Office; advanced Excel skills.
Personal passion to know, love and follow Jesus Christ; Christ-like attitude of servant leadership.
As is true at every camp in the mission, serving at Woodleaf presents with both incredible benefits and unique challenges. Located in the Plumas National Forest, Woodleaf is a remote and rural place and our staff have the opportunity to build community while both living and serving together. Trips to town are an "event" not a daily part of life. Although you can grab a jug of milk from the local Dollar General, the closest significant city is one hour away. For those with families, this is a family venture as many of the amenities that people are often used to in larger cities are not immediately available. Education options include public, charter, private, or homeschool options but most traditional options involve a lot of driving and many at Woodleaf have opted for charter school or homeschool options. For those willing to make some unique lifestyle adjustments, living and working at Woodleaf is an amazing adventure. The weather is fantastic overall. National parks, the coast, and large cities are only a day trip away (San Francisco, Yosemite, Sacramento, Lassen, Lake Tahoe, the Redwoods, etc.).
Notes:
Young Life is a relational ministry. Staff must be able to convey a sense of Christ-like hospitality and concern for guests and staff. Responding to the unexpected needs of a guest in a prompt and professional manner is important. All staff members are expected to represent Young Life positively and professionally within the community and be able to work with and minister to the volunteer high school and college-age young people who attend our camp.
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