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Event Venue Manager - MassMutual Center na MGM Resorts

MGM Resorts · Springfield, Estados Unidos Da América · Onsite

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Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

In the role of Event Services Manager, you’ll take the lead and oversee all event-related services for the MassMutual Center, from the arena and convention center to “The Landing” event plaza. If you have a passion for hospitality, exceptional communication skills, and thrive in a dynamic environment, we want you to be part of our vibrant team!

THE DAY-TO-DAY:

  • Manage all event-related services and front-of-house details for events hosted in the arena, convention center, and "The Landing" plaza.

  • Oversee client requests, ensuring they are fulfilled in a timely manner by collaborating with operational departments.

  • Communicate with the Production Manager to execute event requirements, including reviewing concert riders and coordinating with clients and departments.

  • Serve as the primary point of contact for clients, guiding them through pre-planning activities and recommending optimal operating procedures.

  • Conduct event meetings, delegating event specifics to responsible departments and overseeing the execution of contractual obligations.

  • Develop cost estimates, manage client billing, and ensure payments are completed on schedule.

  • Schedule and monitor ushers for events, maintaining a high level of communication between clients, departments, and vendors.

  • Collaborate with clients to identify event needs, manage equipment requirements, and oversee inventory control and maintenance.

  • Ensure proper setup and labor for front-of-house activities, and maintain accurate Event Resume sheets for assigned functions.

THE IDEAL CANDIDATE:

  • Bachelor's Degree in Sports/Entertainment Management, Hospitality and Tourism, Theater Arts or related field

  • Effectively communicate in English, both written and oral forms

  • 3+ Years of prior Event Management and/or Arena Operations experience is preferred

THE PERKS & BENEFITS:

  • Healthcare, financial and time off benefits

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

  • Free meals in our employee dining room

  • Free parking on and off shift at the MGM parking

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12608

Are you ready to JOIN THE SHOW? Apply today!

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