Assistant Manager- Direct Mail Administration na Mercy Home for Boys & Girls

Join our team today! At Mercy Home for Boys & Girls, we are dedicated to empowering Youth, fostering hope, and creating brighter futures. Our mission is to be advocates, educators, coaches, and role models for the Youth we serve. We strongly believe that every young individual deserves a chance to thrive and reach their full potential. 

As one of the Top 100 Places to Work in Chicago according to the Chicago Tribune for the past 13 consecutive years, Mercy Home prides itself on prioritizing the growth and well-being of our team. We provide comprehensive training as well as ongoing professional development opportunities throughout your time here.

If you're passionate, driven, and dedicated to making the world a better place, then we want you on our team. The committed workers at Mercy Home provide healing, guidance, and opportunity to young men and women in need. 

How You’ll Make an Impact: 

You will assist Manager- Internal Direct Mail Administration with print and production of direct mail, print projects and other in-house print services for Mercy Home Advancement and external client

In this Role, you will:

· Effectively manage the production of direct mail for Mercy Home’s Advancement department, ensuring appeals are completed on schedule, within budget, and meet or exceed quality standards.

· Provide printing sales services to all departments within Mercy Home requiring print support.

· Develop detailed cost estimates for both vendor-supplied materials/services and in-house digital print jobs.

· Collaborate proactively with the creative team, external clients, and vendors to drive continuous improvement and identify optimal production solutions for new and existing materials.

· Develop specifications for new components that align with client budgets.

· Solicit bids as needed, and order and expedite job-specific materials and services for both in-house and outsourced print projects.

· Proof and facilitate routing of printer and lettershop proofs.

· Create purchase orders, audit vendor invoices, and provide cost recaps and final billing using purchase order software.

· Monitor, purchase, and audit postage and postal statements.

· Conduct research and advise internal clients on innovations in direct mail and other print-related products and processes.

· Perform other duties as assigned.

What we need from you:

· Excellent customer service skills.

· Strong communication and negotiation abilities.

· Highly motivated with a strong sense of initiative; demonstrates confidence working independently and in alignment with departmental goals and business objectives.

· Strong analytical and computer skills, including proficiency in Microsoft Excel as it pertains to mailing data, Word, and Adobe Acrobat.

· Comprehensive experience in all aspects of print production and direct mail.

· Solid understanding of postal regulations, strongly preferred.

· Ability to present information clearly and respond effectively to questions from staff and customers.

· Proficient in calculating figures such as discounts, percentages, and cost per item for billing and accounting purposes.

· Physical ability to lift and/or move up to 15 pounds.

· Commitment to maintaining confidentiality.

· Ability to work independently and collaboratively as part of a team.

· Professional demeanor with sound judgment and discretion.

· Ability to follow both oral and written instructions.

· Maturity and sensitivity to cultural and individual differences.

· Commitment to the mission, values, and goals of the Agency.

· Minimum of five (5) years of related experience required.

Basic Information / Schedule Details

Monday to Friday: 7am to 3:30pm

Pay: $85,000 to $95,000, Full-Time

Location: West Loop Campus- 1140 W Jackson Chicago, IL 60607

For information on benefits please follow this link- https://www.mercyhome.org/working-mercy-home-2/benefits/

Why You Will Love Working Here:

At Mercy Home, our commitment to providing the best care for the Youth we serve extends to ensuring our team receives top-of-the-line training and professional development. 

We are a Top Workplace as awarded by the Chicago Tribune.

Mercy Home for Boys & Girls is an Equal Opportunity Employer and is committed to Inclusion and Diversity

Visit us at www.mercyhome.org/jobs