VodafoneThree - Business Development Executive (Stoke Contact Centre, GB) na Vodafone

Location: Stoke-on-Trent + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Monday to Friday



Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.
 

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.



Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT). Inside Sales Business Development Specialists (IS-BDE) are at the heart of growing the Business market share for Vodafone UK.

What you’ll do

The role will focus on converting 100% new logo business in the Small Business segment (10-49 employees). You will be central in achieving a step change in delivering continued growth for Vodafone business and will be working with management and key internal and external stakeholders to support customer’s digital transformation projects.

IS-BDE will engage new logo organisations, identifying the business challenges faced by those prospect customers and will disrupt our competitors by leveraging the Vodafone business leading portfolio. This includes Mobility, Connectivity, Cloud, Hosting, Security, Unified Communications & Internet Of Things, all of which can deliver business outcomes that help these organisations meet their own goals whilst growing Vodafone revenues.  There will also be elements of self-generating new business via prospecting to help expand Vodafone’s market reach.

• Pro-active self-generation of new business opportunity, achieving our sales charter Key Performance Indicators (KPI’s). This is to generate the required amount of activity, customer engagement and pipeline to achieve 3x+ target cover or appropriate to your own conversion ratio
• Achieve customer satisfaction measures/metrics to drive positive customer experience
• Develop customers once onboarded to increase revenue opportunity and introduce customers to our wider portfolio
• This is a customer facing position - whilst this role is inside sales, customer facing activity via multi- channels is essential.
• Delivery monthly, quarterly, annual Order Value (AOV) sales target(s) specific to IS-BDS role.

Who you are  

• The ideal candidate will have proven sales experience which is essential for this role.
• Strong interpersonal and communication skills and an appetite for continuous learning and development as a sales professional.
• A passion for technology and digitisation.
• Experience in a telco/tech or comparable competitive, fast paced and complex environment is advantageous.
• Understanding of solution selling - ideally within the telecommunications industry with an understanding of Converged, mobile and fixed voice, data, Cloud & Hosting. 
• Track record of success achieving targets and experience in a direct sales environment as an individual contributor.
• Demonstrative record of working within a team, understanding how collaboration with others can accomplish objectives.
• IT literate and some experience of using Sales Tools e.g. CRM systems, LinkedIn Sales Navigator, Microsoft Teams.

• An understanding of P&L would be beneficial.

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
 

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.



Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-us/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
 

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