Customer Service Representative / Project Manager na Taylor Metal Products

Description

Taylor Metal is seeking a detail-oriented, results-driven Customer Service Representative/Project Manager to lead manufacturing initiatives from concept to completion. This role is ideal for someone who thrives in a dynamic production environment, understands blueprints, and can coordinate cross-functional teams to deliver high-impact results.

Responsibilities:

• Lead end-to-end execution of manufacturing projects, including planning, budgeting, scheduling, and delivery.
• Collaborate across multiple disciplines to ensure seamless execution.
• Relentless in the execution of plans.
• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Recommend products to customers, based on customers' needs and interests.
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• Prepare drawings, estimates, and bids that meet specific customer needs.
• Resolve or clarify any errors and/or discrepancies with appropriate departments.
• Demonstrate extensive product knowledge.
• Support assigned Outside Sales Representatives.
• Maintain compliance with all company policies and procedures.

Benefits:

• Medical, Dental, and Vision insurance
• Employer matching 401k
• Paid Vacation Time
• Paid Sick Time
• Paid Holidays

Taylor metal is committed to equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability, age, genetic information, protected veteran status, or any other unlawful factor and complies with all applicable laws including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance).

All external services required will be sought out by Taylor Metal Products

• Principals only – Recruiters, please do not contact Taylor Metal Products for services.
• No solicitations – Do NOT contact us with unsolicited services or offers

Qualifications

Qualifications:

• High school degree or equivalent preferred
• 1 yr.+ Sales Support exp. required
• Intermediate computer skills
• Construction Industry related exp. preferred