Weekend Lead, Facilities na None

Under limited supervision, the Facilities Weekend Lead oversees the operations of Agency facilities and rentals on weekends by supervising Building Attendant staff, monitoring facility usage, and assisting with events and program support. This position acts as a working lead, responsible for ensuring compliance with facility use policies, providing quality customer service, and filling coverage gaps when staffing is limited. The role also provides office coverage and light program support as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervise and provide direction to Building Attendants and Gym Attendants.
• Check in with staff during assigned shifts to ensure performance and adherence to procedures.
• Cover Building/Gym Attendant shifts when short-staffed.
• Assist with event operations including setup, monitoring, and takedown of rooms, equipment, and supplies.
• Conduct site checks for rentals (buildings, picnic areas, fields, courts, etc.) to ensure compliance with Agency rules and rental agreements.
• Respond to reports of unauthorized use and document findings; contact law enforcement if there is a safety concern.
• Answer phones, greet customers, and provide clerical assistance such as processing rentals.
• Support Recreation Coordinators with light oversight tasks such as delivering brochures, hanging banners, distributing flyers, etc.
• Open facilities for scheduled programs/events.
• Assist rental customers with audio-visual equipment, lights, and control panels.
• Provide customer service to registered participants, instructors, renters, and the public.
• Perform pre-event and post-event inspections and complete related paperwork.
• Perform light custodial duties such as emptying trash, sweeping, and ensuring cleanliness.
• Perform other related duties as assigned.

 QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE OF:

• Relevant rules, regulations, policies, and procedures for facility and rental operations.
• Principles and practices for providing high-level customer service.
• Safety procedures regarding facilities, equipment, and rentals.
• Basic supervisory practices and staff leadership.

ABILITY TO:

• Supervise, train, and support part-time staff.
• Take responsibility for the health and safety of others.
• Establish and maintain effective, positive working relationships with coworkers and customers.
• Communicate effectively, both verbally and in writing, with a broad range of individuals.
• Recognize and respond appropriately to emergency situations.
• Perform basic clerical and computer-based tasks.
• Operate audio-visual equipment

EDUCATION AND/OR EXPERIENCE

• Must be at least 21 years of age 
• High school diploma or equivalent required. Some college coursework in recreation, facilities management, or related field preferred.
• Prior supervisory or lead experience preferred.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

 REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works indoors in multi-use facilities and outdoors in a variety of environments, including aquatics and athletic fields. Employee may be exposed to variable weather conditions and chemicals related to facility and pool maintenance. The noise level in the work environment can be moderate to loud.