director, Market Research & Insights na Starbucks
Starbucks · Seattle, Estados Unidos Da América · Onsite
- Senior
- Escritório em Seattle
Now Brewing – director, Market Research & Insights! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
This job contributes to Starbucks success by serving as the voice of the Customer through the application of primary and secondary research, analysis and the synthesis/reporting of insights. The role leads the application of research methods, data analytics and/or synthesis of marketplace trends and competitive intelligence to generate actionable insights for the organization. This leader must translate business questions into research objectives and designs to inform business decisions while serving as a thought leader and consultant to their team, supported business units and enterprise leaders as a compelling and persuasive advocate for our customers and partners. Models and acts in accordance with Starbucks guiding principles.
As a director, Market Research & Insights, you will…
· Expertise in Research Design and Execution: Independently takes ambiguous, vague business questions and translates into research objectives, Requests for Proposal (RFPs) and learning plans for self and team. Leads team through multi-stage research projects all aligned to supporting key elements of Strategy and Operating Plan.
· Analysis and Storytelling: Brings deep knowledge of analytical approaches across both qualitative and quantitative research, leveraging both descriptive and inferential techniques while ensuring the team is applying methods and tools appropriately.
· Thought Leadership and Business Consultation: Serves as a trusted advisor to business leaders (vp/svp,evp and c-suite) across the organization, bringing fact-based recommendations to support decision making. Models a high degree of collaboration with insights/analytics peers and cross-functional stakeholders.
%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Ci style=%22mso-bidi-font-style:normal;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3EWe’d%26nbsp;love%26nbsp;to hear from people with:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22margin-left:80px;mso-list:l0 level1 lfo1;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:11.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-style:italic;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EExpertise %3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3Ein experimental research design%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-left:80px;mso-list:l0 level1 lfo1;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:11.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EStrong knowledge and experience with quantitative research methods—spanning design, execution and synthesis/reporting of findings%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-left:80px;mso-list:l0 level1 lfo1;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:11.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EStrong knowledge of statistics (descriptive and inferential) and their use in quantitative research methods%3Co:p%3E%3C/o:p%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22margin-left:80px;mso-list:l0 level1 lfo1;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:11.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3ECompelling and persuasive oral and written story-teller%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:16.5pt;margin-left:.25in;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:16.5pt;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EAs a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-spacerun:yes;%22%3E%26nbsp; %3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EAdditionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-spacerun:yes;%22%3E%26nbsp; %3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EYou will also have access to backup care and DACA reimbursement.%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-spacerun:yes;%22%3E%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EStarbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to %3C/span%3E%3C/span%3E%3Ca href=%22file:///C:/Users/rofunk/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/EHRXPAYM/starbucksbenefits.com%22%3E%3Cspan style=%22color:windowtext;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;text-decoration:none;text-underline:none;%22%3Estarbucksbenefits.com%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.%3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-spacerun:yes;%22%3E%26nbsp; %3C/span%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EFor roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EThe actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. %26nbsp;At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.%3C/span%3E%3C/span%3E%3Cspan style=%22color:red;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:red;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Arial;mso-bidi-theme-font:minor-bidi;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:7.5pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Arial;mso-bidi-theme-font:minor-bidi;mso-hansi-theme-font:minor-latin;%22%3EWe believe we do our best work when we%27re together, which is why we%27re onsite four days a week.%3C/span%3E%3Ci%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-font-family:Arial;mso-bidi-theme-font:minor-bidi;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:16.5pt;margin-bottom:7.5pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3EJoin us and inspire with every cup. Apply today!%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:16.5pt;margin-bottom:7.5pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22background-color:white;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3EStarbucks Coffee Company is an equal opportunity employer. All qualified applicants%26nbsp;will receive consideration%26nbsp;for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or%26nbsp;protected%26nbsp;veteran status,%26nbsp;or any other characteristic protected by law.%3C/span%3E%3C/i%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp style=%22background-color:white;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3EQualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.%3C/span%3E%3C/i%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3E%26nbsp;%3C/span%3E%3C/i%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3EStarbucks Coffee Company is committed to offering reasonable%26nbsp;accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at%26nbsp;%3C/span%3E%3C/i%3E%3C/span%3E%3Ca href=%22mailto:[email protected]%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%[email protected]%3C/span%3E%3C/i%3E%3C/span%3E%3C/a%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-color-alt:windowtext;mso-hansi-theme-font:minor-latin;%22%3E or 1(888) 611-2258.%3C/span%3E%3C/i%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22background-color:white;%22%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E Candidatar-se agora