Marketing Operations Strategist na FMOLHS

Position Overview 

The MarComm Production Operations Strategist is a central figure within our in-house marketing and communications agency, responsible for supporting the creative production and operations workflow processes from concept to implementation. This role ensures that high-quality projects are delivered on time and within scope, balancing both creative vision and operational efficiency. The successful candidate will be a master of orchestration, keeping every project phase running smoothly, motivating and influencing teams to deliver their best work, and ensuring that all deadlines are consistently met. 

Key Responsibilities 

Project Oversight: Coordinate the end-to-end lifecycle of creative projects, from initial brief to final delivery, ensuring alignment with deadlines and best utilization of internal and external resources. 

Production Management: Oversee the production schedule, resource allocation, and workflow management for all MarComm projects, including but not limited to print, digital, video, and event assets. 

Cross-functional Leadership: Serve as a liaison between creative, strategy, account, and technical teams, facilitating collaboration and information flow across disciplines. 

Timeline & Deadline Management: Build, update, and enforce project timelines, ensuring that all deliverables are completed efficiently and on schedule. Proactively identify potential delays or bottlenecks and resolve issues to keep projects on track. 

Process Optimization: Develop and maintain streamlined processes, best practices, and organizational systems that optimize efficiency, quality, and output consistency. Identify opportunities for continuous improvement within creative operations. 

Motivation & Influence: Motivate, coach, and influence team members and stakeholders to maintain momentum, meet deadlines, and achieve project goals. Foster a positive, collaborative culture that encourages accountability and creative excellence. 

Resource Coordination: Manage scheduling and assignments for internal and external resources, including designers, writers, photographers, videographers, and freelancers, ensuring effective utilization of talent. 

Budget & Vendor Management: Assist with cost tracking and vendor coordination, ensuring projects stay within financial parameters while delivering exceptional value and quality. 

Status Reporting: Provide regular status updates to leadership and stakeholders, documenting progress, changes, risks, and successes. Prepare post-project reports and analyses to inform future initiatives. 

Quality Assurance: Oversee quality control at all phases of production to ensure deliverables meet or exceed internal standards and client expectations. 

Required Qualifications 

Bachelor’s degree in Marketing, Communications, Project Management, Business Administration, or a related field. 

Minimum five years of experience, with at least three in project coordination, production management, or a similar role within the marketing, advertising, or creative industry. 

Demonstrated ability to manage multiple projects simultaneously, with a proven track record of delivering on time and on budget. 

Strong understanding of the creative production process, from ideation through to execution and implementation. 

Exceptional organizational, planning, and time management skills; detail-oriented and process-driven. 

Excellent interpersonal, written, and verbal communication skills; able to influence, motivate, and inspire teams and individuals at all levels. 

Proficiency with project management tools (e.g., Lytho, Monday.com, Smartsheet) and the Microsoft Office Suite; familiarity with creative software (e.g., Adobe Creative Suite) is a plus. 

Ability to adapt quickly, manage ambiguity, and remain calm under pressure in a fast-paced, deadline-driven environment. 

Professionalism, discretion, and a collaborative attitude. 

Success Indicators 

Consistent on-time and on-budget delivery of projects. 

High team engagement and positive feedback from stakeholders and clients. 

Continuous improvement and implementation of best practices that enhance workflow and project outcomes. 

Effective problem-solving and risk management with minimal disruption to project progress. 

• Bachelor’s degree in Marketing, Project Management, Communications, or a relevant field; Master’s degree may substitute for two years of experience. 
• Minimum 3 years of relevant experience in project management, marketing strategy, or communications. 
• Demonstrated experience in developing and managing project plans for marketing and communications initiatives. 
• Strong organizational and project management skills, with the ability to manage multiple assignments efficiently. 
• Proficiency with project management tools and performance analytics. 
• Excellent communicator with a collaborative and creative mindset. 
• Knowledge of compliance, legal standards, and best practices in project management.