• Serve as the primary liaison between the company and RTO/ISO entities, act as the company’s lead representative and first point of contact for all ISO-related matters and activities and maintain strong working relationships with internal and external stakeholders including ISO personnel to ensure clear, consistent communication, translating complex information into actionable insights.• Proactively, plan and coordinate successful submission of recurring deliverables, statements, fees, and documents to meet ISO deadlines. Work closely with TGPNA department and desk managers as well as other TotalEnergies stakeholders as required by the project scope. Ensure effective governance, management, and process setup to successfully complete the delegated tasks.• Develop and manage a formal process for handling Request for Information (RFI) and other ISO/RTO inquiries, and follow-up actionable tasks through completion, involving Legal, Market Compliance, Trading desks, Operations, Finance, Credit, Internal Control, Trading support, and IT. Ensure that any responses are communicated in a way that balances the technical information with the need to protect company’s best interests.• Manage the full end-to-end process of new market applications and inquiries, including coordination of submissions, tracking, reporting, and follow-up. Responsible for requesting the ISO/RTO, on behalf of internal stakeholders, to make changes and updates that pertain to membership account records, contact information, subaccount/ asset registration, company designations including the ISO portal administrators and Voting members.• Develop a training program and training calendar to ensure that the company meets the training requirements of the RTO/ISO entities.• Develop deep proficiency in navigating ISO/RTO portals and tools, ensuring the ability to efficiently locate, update, and manage critical information. As necessary, provide support and updates to the internal NWA process that administers and• validates access to the different ISO portals/tools.• Lead the co-ordination with other US TotalEnergies affiliates on communications, compliance and technical issues associated with ISO/RTO entities that affect multiple TotalEnergies entities.• Collaborate with Trading operations to integrate ISO timelines into broader project plans and assessments and advise leadership on trends and developments that may impact business operations.• Communicate critical ISO information and new operating procedure changes, reporting requirements and deadlines to ensure adaptation and smooth integration across the desks.• Manage the company’s access to Critical Energy Infrastructure Information (CEII) through familiarity with FERC and ISO/RTO requirements, development of a company policy, training and ongoing management and monitoring of access to, storage and deletion of CEII• To the extent required and appropriate, attend, participate in and advocate for the company and/or TotalEnergies at ISO/RTO meetings.
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