- Professional
- Escritório em Austin
About Solis Security
Solis Security is a Managed Security Services Provider (MSSP) delivering security monitoring, incident response, and risk advisory services trusted for over 20 years by customers in 90+ countries. Our U.S. Security Operations Center (SOC) is a critical hub in our follow-the-sun model, protecting clients across industries with world-class detection and response.
Solis Security is a Managed Security Services Provider (MSSP) delivering security monitoring, incident response, and risk advisory services trusted for over 20 years by customers in 90+ countries. Our U.S. Security Operations Center (SOC) is a critical hub in our follow-the-sun model, protecting clients across industries with world-class detection and response.
We are seeking a U.S. SOC Manager to lead regional operations, develop analysts, and ensure exceptional service delivery. The ideal candidate combines technical depth with strong leadership and operational discipline to drive performance, quality, and consistency across all aspects of the SOC.
Key Responsibilities
Leadership and Staff Management
· Supervise U.S. SOC personnel, ensuring professional development, clear performance expectations, and operational excellence.
· Promote a culture of accountability, continuous learning, and customer-first thinking across all SOC functions.
· Lead efforts to attract, retain, and grow SOC talent, fostering a high-performing and collaborative regional team.
Operational Oversight
· Develop and maintain U.S. SOC staffing and coverage models, ensuring consistency, quality, and responsiveness to customer alerts and incidents.
· Drive effective delivery of all SOC services and continuous improvement of operational procedures, informed by metrics and data-driven insights.
· Oversee escalation and incident management for the region, training leads and analysts to handle high-impact events and executive communications effectively.
· Develop and maintain U.S. SOC staffing and coverage models, ensuring consistency, quality, and responsiveness to customer alerts and incidents.
· Drive effective delivery of all SOC services and continuous improvement of operational procedures, informed by metrics and data-driven insights.
· Oversee escalation and incident management for the region, training leads and analysts to handle high-impact events and executive communications effectively.
Tools and Technology
· Contribute to the SOC’s tooling and automation roadmap, clarifying requirements, supporting integrations, and collaborating with global engineering counterparts.
· Stay actively involved in analyst training, solution validation, and process optimization to enhance detection and response capabilities.
· Represent the SOC in cross-functional initiatives, customer interactions, and leadership discussions where technical and operational alignment is critical.
· Contribute to the SOC’s tooling and automation roadmap, clarifying requirements, supporting integrations, and collaborating with global engineering counterparts.
· Stay actively involved in analyst training, solution validation, and process optimization to enhance detection and response capabilities.
· Represent the SOC in cross-functional initiatives, customer interactions, and leadership discussions where technical and operational alignment is critical.
Skills, Knowledge & Expertise
Qualifications
Minimum Qualifications
· Experience in Cybersecurity, Information Systems, or a related technical field focused on security operations or incident response.
· 2+ years managing a SOC or multi-team security monitoring environment.
· Strong technical understanding of operating systems, network defense, and incident response.
· Excellent written and verbal communication skills with both technical and executive stakeholders.
Preferred Qualifications
· 5+ years of experience as a SOC or incident response analyst.
· MSSP or MDR experience strongly preferred.
· Familiarity with EDR (SentinelOne, CrowdStrike, Microsoft Defender) and SIEM/SOAR tools (Splunk, QRadar, Sumo Logic).
· Understanding of automation, orchestration, and AI/ML in SOC operations.
· Relevant certifications such as CISSP, CISM, GCIH, or equivalent.
· Experience with cloud security monitoring (AWS, Azure, GCP).
· 5+ years of experience as a SOC or incident response analyst.
· MSSP or MDR experience strongly preferred.
· Familiarity with EDR (SentinelOne, CrowdStrike, Microsoft Defender) and SIEM/SOAR tools (Splunk, QRadar, Sumo Logic).
· Understanding of automation, orchestration, and AI/ML in SOC operations.
· Relevant certifications such as CISSP, CISM, GCIH, or equivalent.
· Experience with cloud security monitoring (AWS, Azure, GCP).
Job Benefits
Comprehensive Benefits Package Includes:
- Medical, Dental and Vision Insurance
- 401(k) Plan with Company Match
- Tuition Assistance Program
- Generous PTO after first 90 days
- Company match to Employee Charitable contributions
- Additional Voluntary benefits
- Plus other Perks to support your well-being
- Including Hybrid Work environment for roles based in Austin, Texas
