Educational Resource Coordinator- Corrections Education na Walla Walla Community College, WA

About the Department

This position will support both WSP and CRCC. The primary work location (either at WSP in Walla Walla or CRCC in Connell) will be determined based on the successful candidate’s location and operational needs.

Walla Walla Community College (WWCC) is seeking applicants for a full-time Educational Resource Coordinator position for the WWCC Correction Education program located at one of our correction sites. This position will have a home base at either the Washington State Penitentiary (WSP) in Walla Walla, Washington, or at Coyote Ridge Corrections Center in Connell, WA. 

This position is filled to fulfill a contract awarded to Walla Walla Community College (WWCC) by the Washington State Board for Community and Technical Colleges (WSBCTC) to operate a correctional education program at WSP in accordance with an interagency agreement with the Department of Corrections. Walla Walla Community College and its employees working in a correctional education program are expected to follow all Department of Corrections (DOC) Policies, IT and other Security requirements, follow DOC Operational Memorandums, and comply with the Superintendent’s directions. 

At Walla Walla Community College, we inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. As an organization, we value learning opportunities, a sense of community, diversity, health and humor, excellence, integrity, teamwork, innovation, personal and professional growth, and sustainability.

This position is open until filled. First consideration will be given to applicants whose complete application has been received by October 28, 2025 @ 11:59pm PST. See Required Application Materials section

General Description: 
Under the supervision of the Corrections Education Leadership Team, the Educational Resource Coordinator will provide exceptional and innovative strategies, mentorship, and training to faculty at Coyote Ridge Corrections Center (CRCC) and the Washington State Penitentiary (WSP) in curriculum planning, course design, and student engagement. This position will support student learning and provide training materials for students to use in the corrections education setting.  This position will assist and mentor faculty in the expansion and enhancement of their skills in teaching with technology. The Educational Resource Coordinator will support faculty in developing best practices in teaching and learning, including Corrections Canvas and the DOC Off State Network (OSN) and will assist students in using this technology by conducting individual and group workshops. The Educational Resource Coordinator is responsible for supporting students and faculty for all workforce and academic education programs in the Corrections Education Program and will support, recruit, and assess students towards matriculation and completion of certificates and degrees.

Essential Functions: 
Faculty

• Mentor and coach faculty by providing educational resources.
  • Develop independent faculty and student training tools that can be created and used to onboard corrections education faculty.
  • Under the direction of the faculty supervisors create Corrections Education Faculty Resources
  • Update and maintain Corrections Education Faculty Handbook
  • Create and maintain onboarding materials for faculty specific to DOC site and instructional location, and instructional subject area.  
  • Create and maintain “How to” Guides for faculty.
  • Corrections specific Canvas Support   
    • Train on organization, limitations, and use of other functions as part of onboarding 
    • Closure and maintenance of Corrections Education Canvas sessions and shells  
    • Coordinate with IT to ensure students follow the file management needed for the DOC Offsite Student Network (OSN)
    • Work with The Center for Teaching and Learning (CTL) Instructional Designer and Director of CTL to coordinate a connection between WW campus and Corrections Education for digital/canvas resources.
• WWCC Outcomes and Assessments   
  • Train faculty on the college Course Outcomes & Assessment Reporting 
  • Assist with managing syllabi audits 
    • Under the direction of supervisor obtain missing syllabi reports from CTL Director
• Participate in WWCC Curriculum Council and other college committees as needed. 
• Flexible schedule required, as needed: evenings and weekends (for programming support, and a general flexibility to be available to instructors and students during instructional times).
• Maintain an up-to-date knowledge of training topics, technologies, and college policies. Supports instructors in applying best practices of pedagogy, various curriculum delivery methods, equitable instruction, and professional development to improve faculty effectiveness.  

Students

• Provide students with resources to ensure students are in compliance with college and DOC policies under the direction of the faculty supervisors.
• Support student progression for the programs pathways by reviewing degree audits, DOC re-entry plans to ensure student retention and completion. Provide academic early warning and intervention strategies when appropriate. 
• Support student progression through effective screening and placement, supporting a Guided Pathways model to guide students and support quarterly and one-, two-, and four-year degree pathways.  
• Train test administrators and schedule all college placement tests.  Includes administration and interpretation of testing materials, purchasing and inventory of testing materials, ensuring security of all testing materials, compiling and disseminating testing statistics.   
• Act as advising resource for staff and faculty and a student advisor as needed for incarcerated students towards matriculation and completion of certificates and degrees. 
• Recommend resolution and/or resolve student issues or grievances with the WWCC student handbook and the Department of Corrections. 
• Oversees and manages student discipline through Program Review Committee and FMRT process. 
• Recommend resolution and/or resolve student issues, grievances, or Resolution requests in cooperation with Student Services and the Department of Corrections. 

Program Support 

• Work collaboratively and maintain regular communication with campus partners to maintain and strengthen student support network and faculty collaboration; attend related statewide meetings. 
• Supports strategic objectives to increase student enrollment and grow programs. 
• Provides sponsorship and guidance to our student government, the Student Voice Council. 
• Collaborate closely with Corrections Education Staff to promote and evaluate student’s academic needs for completion. 
• Collaborate closely with the Education Navigator and Program Coordinator to ensure daily faculty and student needs are met. 

Position Duties

Adaptability/Flexibility: Adapt easily to changing business needs, conditions and work responsibilities to meet goals and methods to achieve successful solutions and results in a dynamic environment which includes, legislative process, new technologies, professional standards, educational system and strategies, security requirements, government and correctional systems, and changing demographics.

Coordinating & Organizing: Identify objectives, and collect and record relevant information for scheduling.  Prioritize actions that must occur, and establish communication with affected parties. Act as a reliable information source, providing an effective communications link. Keep concerned parties informed of changes or new developments and ensures that they receive clear communications.

Development & Continual Learning: Demonstrate an ongoing commitment to learning and self-improvement. Demonstrated ability to thrive in challenges and seek innovative solutions. Ability to work effectively with diverse populations.

Ethics & Integrity: Earn the trust, respect, and confidence of coworkers and students through consistent honesty, forthrightness, discretion and professionalism in all interactions. Commitment to high standards of integrity, discretion and service.

Skills in leadership: Communication, mediation, curriculum development, report writing, problem solving, software evaluation, and interpreting information.

Planning: Logically integrate various ideas, intentions, and information to form effective goals, objectives, timelines, action plans and solutions. 

Project/Program Management: Effectively direct and integrate all aspects of a project or program, ensuring that work progresses toward achieving goals and objectives.

Results Orientation & Initiative: Focus on results and desired outcomes and how best to achieve them.  Identify what needs to be done and proactively takes appropriate action.  Consistently demonstrate independence and self-motivated work ethic.

Teaching & Training: Effectively communicate information for the purpose of having others learn, understand, and apply specific principles, techniques, or information. 

Required Qualifications: 
Any combination of education, experience, and/or training that provides the applicant with the knowledge and skills to perform the job may be considered by the college.

• Bachelor's Degree in Education or related field; or Associate’s degree in education or related field and two years’ relevant experience. 
• Two year’s employment experience in an educational setting
• Proficiency in technology and imparting those skills to others.

Preferred Qualifications: 

• Experience in a correctional environment.
• Two years' experience teaching and/or counseling adult learners.
• Experience with Canvas Learning Management System beyond that of a student (instructor, trainer, advisor, administrator, etc.)
• Ability to work effectively with diverse populations. Excellent communication, problem solving, computer and critical thinking skills.
• Bilingual English/Spanish

You don’t check every qualification listed? Please apply anyway! Studies have shown that traditionally marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification - even if they might be a great fit for the role! If you’re excited about this opportunity but your experience doesn’t align perfectly with every single qualification in the job description, we encourage you to still consider applying. 

Minimum Qualifications

This position is in a bargaining unit for which AFT is the exclusive representative. 

This position is located inside either the Washington State Penitentiary (WSP) or Coyote Ridge Corrections Center (CRCC), an adult male prison. The work schedule for this overtime eligible professional position will typically be Monday through Friday 8-hours each day. Interacts daily with students (incarcerated individuals), instructors, counselors, DOC, and WWCC staff. Both WSP and CRCC are fully ADA compliant. The campus is tobacco free institution. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The typical work area includes an office setting, classrooms, partner institutions, and off-site location sites. Position requires movement between various buildings creating exposure to weather. Some in-state travel is required and may include occasional overnight stays. Work hours may include daytime, evening, and weekend hours as needed to fulfill department and student needs. Ability to sit, walk or stand for extended periods of time. Ability to operate a computer keyboard, handle individual papers, write, and take notes, and prepare informational and marketing materials. Ability to hear speech and speak in person, electronically, and on the telephone. Vision sufficient to read documents and computer screens, perform close-up work; ability to adjust focus frequently.

Department of Correction positions are grant funded and funding is not guaranteed. Upon loss of grant funding, the position will end. WWCC does not absorb the cost to fund DOC grant positions. 

Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment and official college transcripts. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. All Walla Walla Community College staff members employed at one of the Correction Education facilities must be cleared by an FBI background check before being hired into such positions and successfully complete a 3-week corrections training program. Information from the background check may not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

Compensation: 
Annual salary range for initial placement based on the represented exempt salary schedule is PR04 $67,547 - $76,423, with scheduled salary increment increases every 12 months until you reach the top of the scale. The college has an excellent benefit program including paid sick leave; paid vacation leave; medical, dental, life, and long-term disability insurance; retirement and two optional deferred compensation programs.  All full-time employees will automatically have 3% of taxable income deferred into the State of Washington Deferred Compensation Program (DCP). All administrative exempt staff set aside 1% of their gross salary in a Health Reimbursement Arrangement (HRA) (VEBA). All exempt employees are required to participate in this program. Walla Walla Community College requires all employees to participate in direct deposit for payment of salary.

Other Qualifications

This position is open until filled with priority consideration given to those applicants who submit a complete application by October 28, 2025 at 11:59 PM PST. To qualify for priority consideration, applicants must submit a complete application packet, which includes the following: 

• Online NEOGOV application.
• Cover letter
  • Provide a cover letter detailing your interest in this position. Please describe any professional experience, training, or educational background that makes you an ideal candidate.
• Resume
• Names and contact information for three professional references
• Answers to four (4) supplemental questions
• Unofficial transcripts for application purposes; official transcripts are required prior to an official start date.

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