
- Professional
- Escritório em Lostock
As a Specialist Handler you will handle litigated delegated and non-delegated motor instructions on behalf of key insurer clients and the MIB.
Key Responsibilities
- Reviewing files, noting and abiding by Client Guidelines
- Knowledge of litigation, the CPR Rules and Court procedures
- Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure.
- Draft reports confirming Strategy and agreeing the most suitable approach with the client.
- Draft legal documents and comply with Court orders/deadlines
- Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate.
- Undertaking negotiations with Third Party Solicitors
- Liaising with Insured and Insurers and Brokers where necessary
- Ensuring ‘actions’ are carried out as per Action Lists in Case Management System
- Undertaking Court Hearings
- Ensuring relevant tasks are delegated to the paralegals
- Accurately recording time and management information
- Accurately processing bills in accordance with Client Guidelines
- Ensuring files are kept within ISO 9001 guidelines
- To ensure compliance with the SRA Standards & Regulations
Skills, Knowledge and Expertise
- Sound and practical experience of handling Fast Track RTA litigated files is essential, with evidence of managing own case load and reporting skills
- Have an understanding of indemnity and/or the MIB would be beneficial.
- Drafting of legal documents, including defences, applications, witness statements, Part 35 Questions, Part 18 Questions
- Liaising with and drafting instructions to Counsel
- Experience of managing fixed fees whilst delivering quality
- Good telephone negotiation skills
- Good IT skills including Word, Outlook, and experience of a Case Management System, and preference for working paperless
- Work as part of a Team
- Use own initiative
- Plan and prioritise workloads and effectively use delegation
- Remain calm under pressure
- Recognise when sensitivity and tact are required
- Identify key facts/issues and make early investigations and decisions to bring a case to a conclusion
- Follow work processes and keep to Strategy
- Ability to make decisions
Benefits
- 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets