Referral Coordinator na AdventHealth Orlando

All the benefits and perks you need for you and your family:

• Benefits from Day One

• Paid Days Off from Day One

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Nights

Location: 601 East Rollins Street Orlando, FL 32803

The community you’ll be caring for: AdventHealth Orlando

• Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando 

• Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America  

• AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country 

• We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year 

The role you’ll contribute:

OurLegacy is designated by the Centers for Medicare and Medicaid Services (CMS) as the only organ procurement organization (OPO) in east central Florida and is accredited by the American Association of Tissue Banks (AATB) as a tissue recovery agency. The Referral Coordinator is responsible for all incoming Vented and Non-Vented referrals called into and/or electronically submitted to OurLegacy from our Donor Service Area. They will collect the appropriate level of medical information to aide in donor eligibility evaluation for organ or tissue donation and direct the referral to the appropriate organ and/or tissue teams for follow up. This-call position may require extended work hours during periods of high activity, flexibility, and actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

• Assumes 12-hour responsibility for organ and tissue referral activity. Provides prompt response to organ and tissue donation referrals during a 12-hour period.

• Performs thorough patient evaluation for organ and tissue donation. Recognize and understand brain death as a function of donation suitability.

• Provides exceptional customer service to our donor service area hospitals during any inbound and/or outbound correspondence and maintains cordial and respectful relationships with hospital personnel.

• Communicates and provides critical medical screening information to Supervisor and/or Lead as appropriate.

The expertise and experiences you’ll need to succeed:

• High School Grad or Equiv Required

• 2+ years of Medical call center or doctor's office experience

• 2+ years of Experience in trauma center, emergency care, or other critical care areas

• 1+ years of Organ Procurement Organization (OPO), Eye and Tissue Donation experience

• Driver's License (DL)