Account Support Specialist na Foundation Finance Company, LLC

Overview:

Description & Duties:

In this role, you’ll provide essential administrative support across multiple departments to help keep our operations running smoothly. We’re looking for a highly organized, detail-oriented professional with strong communication skills who can work independently while supporting a collaborative team environment.

 

Schedule: This position is onsite, Monday–Friday. Choice between:

• 8:00 AM–5:00 PM with a 1-hour lunch, or
• 8:30 AM–5:00 PM with a 30-minute lunch

Pay Range:USD $18.00 - USD $19.00 /Hr.Responsibilities:

 

Essential Duties and Responsibilities include the following:

• Conduct account research, process customer requests, and complete accurate data entry.
• Review and respond to inquiries regarding loan balances, payoffs, and subordination requests, taking appropriate action.
• Upload and maintain documents in the system of record.
• Greet and assist visitors, coordinate on-site accommodations, and help maintain an organized office environment.
• Provide backup support for Administrative Assistants and assist with cross-training as needed.
• Other duties may be assigned.

Qualifications:

Minimum Qualifications:

• High school diploma/GED equivalent.
• 2 years of office/customer service experience.
• Strong typing skills.
• Strong attention to detail.
• Professional phone presence and excellent verbal and written communication skills.

This position requires the candidate to work onsite Monday-Friday 8:00 AM to 5:00 PM with a one hour lunch or 8:30 AM to 5:00 PM with a half hour lunch.

Description:

Why Foundation Finance Company?

Your future, financed. Build your career at Foundation Finance on a foundation of growth, flexibility, and purpose.

• Enroll in health, dental and 401k benefits day one.
• Great Place to Work® nine years in a row.
• Casual dress code.
• Dedicated Training Department for smooth onboarding and continued support.

 

Working Conditions:

Office environment with significant time spent sitting, typing and talking on the telephone.

 

Foundation Finance Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

If you reside in the state of Colorado, please click on the following link to review our benefits: Foundation Finance Benefits

 

These benefits are designed to support our employees in their professional growth, health, and overall well-being. Eligibility, coverage details, and enrollment processes will be provided during the onboarding process. At Foundation Finance Company, we are committed to fostering a positive work environment where employees can thrive both personally and professionally.

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