Permanent Supportive Housing (PSH) Case Manager na Lutheran Social Services of Southern California

Description

Under the Supervision of the Area Director or designated Supervisor, the Case Manager is responsible for all case management activities associated with the designated program or programs assigned.

Requirements

Essential Duties and Responsibilities include the following. Other duties may be assigned.

•  Review scope of work requirements for PSH program assigned by Area Director or Supervisor.

•  The employee is responsible for meeting all monthly metrics per their program requirements.

•  Fulfill program or contract requirement as outlined in contract or as directed by Area Director or Supervisor.

•  Work directly with the Long Beach Continuum of Care and Coordinated Entry System for new participant matches. Coordinate with the individuals and verify applicant’s eligibility for It’s A New Day, PSH.

•  Provide Match reports to the program supervisor as scheduled.

•  Attend staff meetings, Long Beach CoC meetings, case conferences, trainings and supervision appointments as scheduled.

•  Utilize the Long Beach HMIS System for all documentation and assist supervisor with monthly data quality report.

•  Monitor and Track charts monthly for service provision. Provide follow-up for those charts not in compliance.

•  Serve clients and community with empathy and awareness of appropriate boundaries.

•  Using evidence-based practices such as motivational interviewing, harm reduction, trauma-informed care, and housing first practices, provide case management services including but not limited to Intake, Assessment, Care planning, supportive services, linkage, and consultation to resources in the community.

•  Follow all HIPAA rules for compliance.

•  Provide back-up for other staff as needed.

•  Other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty 

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or 

ability required. Reasonable accommodations may be made to enable individuals with disabilities to 

perform the essential functions.

Education and Experience:

High School diploma, or GED requires a minimum of 2 years of experience providing similar case 

management services;

Bachelor’s degree in psychology, social work, or related field from an accredited college/university or 2 years’ equivalent experience in social services, homeless services, substance use, mental health and permanent supportive housing.

Language Ability:

Must read, speak and write fluent English.

Communication:

Must be able to communicate clearly and effectively with clients and staff.

Math Ability:

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, 

common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and 

interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, 

or diagram form. Ability to deal with problems involving several concrete variables in standardized 

situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Word Processing software 

and Spreadsheet software.

Work Environment:

The work environment characteristics described here are representative of those an employee 

encounters while performing the essential functions of this job. Reasonable accommodations may be 

made to enable individuals with disabilities to perform the essential functions. The noise level in 

the work environmen0 is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to 

successfully perform the essential functions of this job. Reasonable accommodations may be made to 

enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include close vision. While performing the duties of 

this job, the employee is frequently required to stand; walk; sit; use hands and fingers to handle 

or feel; reach with hands and arms and talk or hear.