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Clinic Coordinator na First Med Urgent Care

First Med Urgent Care · Oklahoma City, Estados Unidos Da América · Onsite

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Description

Position Summary

Coordinates and directs clinical, operational, and program activities on a day-to-day basis to ensure the delivery of quality patient care. Is responsible for all appropriate documentation and reporting requirements.

POSITION SUMMARY EXPANDED:

Under the Oklahoma Medical Marijuana and Patient Protection Act?(“The Unity Bill”), this position is considered a “Safety-sensitive position. “Safety-sensitive” is defined to include “any job that includes tasks or duties that could affect the safety and health of the employee performing the task or others.” Employees working in “safety-sensitive” roles are subject to this exception and subject to disciplinary action in the event of a positive test for marijuana or its metabolites.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

The essential functions include, but are not limited to the following:

  • Manages clinical operations, including but not limited to phone access to the health care team and patient flow.
  • Prepares and manages all documentation and reporting requirements, including but not limited to QA reports, performance evaluations, time sheets, and budget variance reports.
  • Ensures effective staff utilization to meet staffing and workload requirements and supports the delivery of quality patient care and services within budgetary guidelines.
  • Assists and supports scheduling as needed.
  • Establishes accountabilities and performance goals and provides counseling, coaching, feedback, recognition, training, and development to staff.
  • Develops and manages quality improvement initiatives for areas of responsibility.
  • Assists with the development and management of the operating budget; maintains fiscal control of the assigned clinic cost center.
  • Plans, coordinates, directs, and provides patient care orientation and ongoing education to staff.
  • Responsible for clinical education, including but not limited to lab, x-ray, medical assistant duties, patient service representative duties, and phlebotomy.
  • Responsible for clinical competencies for all new hires and existing staff annually or as needed.
  • Supports and participates in performance improvement and risk management programs.
  • Participates in continuing education to continually improve skills and abilities and stay abreast of current technologies/practices.
  • Ensures compliance with legal issues, including but not limited to patient confidentiality and risk management; ensures compliance with federal, state, and local regulations.
  • Exhibits a high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.
  • Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality.
  • Applies safety principles as identified by established policy.
  • Performs other related duties as assigned by the Director, including but not limited to housekeeping, reception duties, etc.

Requirements

EDUCATION REQUIREMENTS

  • High School Diploma required.
  • A degree in a healthcare field is preferred, but not required.
  • LPN License preferred, but not required.
  • Three (3) years of healthcare management experience preferred.

Certificates, Licenses, Registrations Required:

  • Current BLS certification required.
  • ACLS certification is preferred.
  • An LPN license in the state of Oklahoma is preferred.
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