At Tagg-N-Go Car Wash, we believe in more than just running a business—we’re here to lead with purpose, drive success, and help our team members thrive. As a General Manager, you’ll take charge of the daily operations of two stores, guide an incredible teams, and ensure our sites runs smoothly. If you’re looking for a fast-paced, high-energy role where your leadership makes a real difference, this is the place for you!
Job Responsibilities
Lead, manage, and hold site employees accountable
Own and manage employee training, scheduling, and labor costs
Ensure that safety and security are emphasized, practiced, and periodically reviewed
Enforce company policies and procedures and communicate changes
Ensure compliance with legal requirements and company policy
Lead the recruitment, onboarding, discipline, and dismissal processes
Conduct performance reviews, and build a positive and rewarding culture as you exhibit extreme ownership and set the tone for your site
Coach, motivate, and train new and existing employees
Develop great customer relationships and address customer concerns, questions, and needs
Maintain excellent site appearance
Ensure that the wash is operating properly by monitoring the quality of the wash, addressing areas for improvement, and resolving wash issues
Complete basic equipment maintenance including regularly scheduled maintenance to ensure machinery is in proper working order
Perform administrative duties including paperwork, inventory, and documentation
Meet and exceed established volume, revenue, and profitability goals
Attract, recruit, develop and retain employees
Complete daily, weekly, and monthly checklist on building, lot, and equipment
Requirements
Five year's managing experience
Two years customer service experience required
Excellent interpersonal, negotiation, and conflict resolution skills
Excellent organizational skills and attention to detail
Polite, approachable, and friendly demeanor
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to act with integrity, professionalism, and confidentiality
Basic mechanic knowledge is preferred
Ability to work outside in varying temperatures
Self motivated and the desire to learn
Physical Requirements:
Prolonged periods of standing and walking
Ability to lift 25 pounds
May be required to climb ladders as part of cleaning duties
Position Details:
Full-Time, Exempt
10 hour shift, 5 days a week
Weekend availability, various shifts
On call on “off” days
Be present on site
Limited in office time ( 80 % outside with team engagement )
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