Commercial Account Manager na Hp

Description -

Job Summary
• This role is responsible for delivering solutions to meet clients' expectations while contributing to the organization's financial growth. The role builds strong client relationships, implements margin recovery strategies, and stays updated on industry trends. The role utilizes consultative selling techniques to identify growth, upsell and cross-sell opportunities within accounts.

Responsibilities
• Coordinates and owns account plans for strategic commercial accounts, focusing on larger deals, portfolio management, and selling the organization’s offerings.
• Identifies customer requirements, maps with the organization’s capabilities, and chooses the respective direct/indirect supply chain.
• Builds professional relationships with clients up to the executive level and develops a core understanding of unique business needs.
• Develops and executes sales strategies, territory account plans to drive significant revenue growth and expand market share.
• Engages with partners to improve win rates on selective deals; achieves and manages quarterly, half-yearly, and yearly sales quotas.
• Leads contract negotiations, and oversees contract terms and renewals with existing clients, ensuring adherence to agreements.
• Monitors and analyzes sales performance metrics, identifying areas for improvement, and implementing corrective actions.
• Enters and updates opportunities in the pipeline tool; recommends and implements pipeline management practices.
• Conducts regular business reviews with clients to assess their satisfaction, gather feedback, and identify expansion opportunities and areas for improvement.
• Monitors and analyzes competitors’ activities and develops strategies to differentiate the organization's offerings.

Education & Experience Recommended
• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications
• Certified Technology Sales Professional (CTSP)

Knowledge & Skills
• Business Development
• Business To Business
• Cash Handling
• Cash Register
• Cold Calling
• Conflict Resolution
• Customer Relationship Management
• Inside Sales
• Marketing
• Merchandising
• Outside Sales
• Product Knowledge
• Sales Development
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Territory Management
• Salesforce
• Selling Techniques
• Upselling

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity
• Responds to moderately complex issues within established guidelines.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
 

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"