Float Medical Assistant Lead (Well-Being Centers) - Los Angeles, CA na Pp-la

Planned Parenthood Los Angeles is seeking an intermediate level Medical Assistant Lead responsible for all supporting functions in the delivery of reproductive health care and primary care.  This role assists patients by providing testing, screening, education/counseling and assisting patients in both pre- and post-medical procedure which is required for the provision of medical reproductive health care. Additionally, the WBC MA Lead works alongside Providers to ensure high quality, efficient delivery of care; and possesses the ability to triage patients, prepare exam rooms and assist the Providers before, during, and after all medical procedures while providing non-judgmental, empathetic care for patients. Please note, this is a floating position that requires travel within LA County.Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.

Our Ideal Candidate will have the following qualifications:

High school diploma or equivalent required.

Minimum of five (5) years of experience in reproductive health and/or primary/managed care.

Medical Assistant Diploma from an accredited institution required.

Medical Assistant Certification preferred.

American Heart Association BLS Certification required or willingness to obtain within 30 days of employment.

Knowledge of surgical services.

Leadership experience through committee participation, mentoring and training.

Reproductive, managed/primary health care and/or abortion services experience desirable.

Availability to work flexible hours, including evenings as required.

Ability to travel to multiple locations throughout Los Angeles County.  

Able to demonstrate mature judgment, initiative and critical thinking.

Ability to physically assist a patient in distress.

Must be able to meet Los Angeles County background check requirements via Live Scan fingerprint clearance.

Reliable means of transportation for onsite and off-site work.

If using a personal vehicle to drive for work purposes, a valid CA driver license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.

About the Position:

Abortion patients are cared for at each of our health centers, and in part through the administrative, support, and other non-clinical services provided at all PPLA locations, and by all PPLA employees. Supporting these critical services is an essential job duty, and a fundamental responsibility of all employees and contractors.

Adhere to affiliate goals and policies on professionalism, wait time in-clinic and on the system for addressing client complaints.

Participate in Well Being Centers efforts to achieve established goals for productivity.

Participate in Well Being Centers/affiliate efforts to achieve established revenue cycle goals.

Ensure to maintain communication with the various departments within LAUSD and DPH.

Engage in communication with third party vendors regarding supplies and other items.

Work closely in conjunction with the Well Being Center Supervisor and/or Center Manager as follows:

a. Perform all Medical Assistant duties as needed per the applicable Medical Assistant job description

b. Assume the role of Administrator in the absence of Supervisor/Center Manager

c. Assure health center’s compliance with Agency, state and federal regulations, by monitoring protocol compliance and service delivery

d. Participate in the coordination and training of staff on front and back office duties

e. Carry out supervisory responsibilities in accordance with policies and applicable laws in the absence of the Health Center Supervisor. Responsibilities include training employees: planning, assigning and directing work and effectively managing health center flow

f. Responsible for ensuring that health center is in compliance with established performance metrics, including but not limited to dashboard metrics

g. Collaborate with Well Being Centers staff and Supervisor to maintain effective communication on work flow, new initiatives, campaign letters, incident reports and others as assigned

h. Complete Affiliates Risk Management Services (ARMS) report(s) in a timely manner

i. Complete Waste Management Tracker Report

j. Assist in implementing additional services and training of staff as required

k. Complete and submit center day sheets

Generous salary and benefits package includes:

Medical, dental, and vision coverage options for you and eligible dependents

Free basic life/AD&D policy with additional voluntary coverage options

Short Term Disability, Critical Illness and Accident policies

403(b) Retirement plan with up to 3% employer match

Medical and Dependent Flexible Spending Account plans

Public Transportation and Commuter Pre-Tax Reimbursements

Generous vacation, sick, and holiday benefits

Hiring Range: $26.00 to $30.00 per hour (Non-Exempt); plus, $3 float differential

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