Store Manager- Full-Time na Kimberton Whole Foods, Inc.

Description

Kimberton Whole Foods in Malvern is hiring a Store Manager! 

Schedule: Full-time, 45 hours per week.

Availability: Availability to work both opening and/or closing shifts is required for this position. Shifts are within a 7:00am-8:30pm timeframe. One weekend shift is required each week. 

Age Requirement: Must be 18 years or older.

Location: Malvern Kimberton Whole Foods

Address: 429 East King Road, Malvern, PA 19355

Salary: $70,000-$80,000 per year depending on experience

Benefits: Full-time team members are eligible for the following benefits at Kimberton Whole Foods:

• Extensive Medical Coverage
• Vision Plan
• Dental Plan
• 25% off Store-Wide Discount
• 401K with matching 3% after one year and at least 1000 hours worked
• Paid Time Off
• Employer Paid Short-Term Disability
• Employer Paid Long-Term Disability
• Employer Paid Life Insurance
• Employer Paid AD&D
• Voluntary Life Insurance
• Employee Assistance Program
• Flexible Spending Account - Healthcare & Dependent Care

Kimberton Whole Foods is a family-owned and operated grocery store that has been providing the community with locally sourced, natural, and organic products for over thirty years with locations in Collegeville, Douglassville, Downingtown, Kimberton, Malvern, Wyomissing, and Ottsville.

Kimberton Whole Foods is looking for a career-minded, full-time Store Manager to join our Malvern Team.

TEAM & LEADERSHIP

• Displays an attitude of service leadership congruent with the KWF mission and culture. Provides great service to team members, customers, and vendors alike.   
• Displays a strong understanding of the value of authentic and truthful communication.  
• Participates in the hiring, training, coaching and development of team members in collaboration with the HR and Training Departments. 
• Works diligently to achieve KWF performance goals through consistent communication, effective training and proper use of disciplinary actions.  
• Completes timely performance reviews of all team members.  
• Supports the store experience by upholding KWF Guidelines. Understands and executes KWF attendance & punctuality policies by consistently and fairly holding the team accountable by using KWF performance protocols. 
• Participates in scheduled management meetings and initiates departmental meetings to actively engage with team members, inviting feedback towards the goal of continuous improvement. 
• Maintains the confidentiality of KWF team members, customers, vendors, suppliers and all company information.  
•  Ensures that all team members receive the appropriate training opportunities to achieve success in a given position.  
• Provides effective feedback as necessary. 
• Provides leadership that inspires teamwork, generates energy and enthusiasm, and drives results.

STORE OPERATIONS:

• Works with the team to accomplish labor targets. Creates weekly schedules that ensure maximum efficiency within all departments.
• Works with the team to accomplish sales targets.
• Empowers the team using established S.O.P’s, including but not limited to ordering, inventory maintenance, merchandising and customer service.  
• The SM must have the desire and capacity to be the best at all operational tasks and be able to lead by example.
• Provides a safe work environment for KWF team members by following the KWF workplace safety policy.  

COLLABORATION & COMMUNICATION

• Communicates pertinent information to Operations, HR, Training, Marketing, Purchasing & Finance Departments with regard to store operations, staffing, safety, facilities, harassment, incidents, emergencies, training, marketing, and category management. 
• Advocates for the needs of the store with regard to Marketing and Purchasing support. 
• Works in collaboration with HR to resolve staff grievances and participates in team member mediation as necessary.
• Maintain compliance with KWF Workers Compensation policy by properly reporting any team member or customer injuries using incident reporting S.O.P.  
• Works in cooperation with the Training Department to coordinate appropriate training opportunities and complete outlined KWF training protocols. 
• Relays pertinent customer feedback to the Operations, HR, Purchasing, Marketing, Training and Finance Departments.
• Tactful handling of customer complaints with a strong desire to hear feedback and make the situation right. The SM must understand how to use customer feedback to improve future store experience. 

Requirements

Personal Characteristics and Experience:

• Has reputation for excellent relations with customers, vendors, and team members. Tactful, mature.
• Five years of management experience (including directing work, scheduling, training, and evaluating). 
• Strong analytical, mathematical/numerical analysis (able to read financial statements) and able to achieve benchmarks and goals set through strategic planning or through budgeting requirements.  
• Excellent written and oral communication skills.
• Track record for increasing sales in a leadership role. 
• Motivated and able to work a varied schedule including days, evenings, weekends and holidays understanding this is not a 9 a.m. to 5 p.m. position.
• Ability to establish credibility and be decisive yet able to recognize and support the organizations preferences and priorities. 
• Self-motivated and ability to motivate others to work as a positive team. 

 Physical Requirements:

• Full Sense Range (Vision, Hearing, and Sense of Smell) – the ability to read product labels, distinguish color and smell for quality control as well as the ability to communicate with customers and co-workers.
•  Lifting, Gripping and Carrying Objects – Up to 50 to 75 pounds frequently, including boxes, cans, tools, and other products.
•  Stooping, Squatting, and Kneeling – Stoop and maneuver to pick up boxes from shelving and carts.
•  Prolonged Standing & Walking – Short distances to bring items from miscellaneous areas.
•  Work Environment – Movement based with the majority of time being in motion (walking/standing) rather than sedentary (sitting).
•  Climate – Ability to work in cold environments (cooler, freezer, back stock area) and handle cold products for extended periods of time on a regular basis.