Manager-Back Office-Finance & Accounting na exl Service.com (India) Private Limited
exl Service.com (India) Private Limited · Kochi, Índia · Hybrid
- Professional
- Escritório em Kochi
Competencies:
- Strong Knowledge of the process and systems
- Knowledge in Crystal reports and Power BI
- High level of computer proficiency and excellent MIS skills
- Ability to coach and give feedback on an ongoing basis
- Clear written and verbal communication
- High level of Customer Service and Quality Orientation
- Strong Communication and Motivational Skills
- Ability to lead in a continually challenging environment
- Effectively plan, prioritize and execute everyday floor operations
Responsibilities
Key Responsibility Areas including preferred Skills and Experience
- Responsible for day to day Operations management
- Ability to develop and maintain client relationship and coordinate with other stakeholders
- Providing coaching and feedback to team members to enable them to improve their performance
- Periodic client reporting and conducting quality audits
- Understanding of Accounts Payable, Ledger teams and Research and Foundation groups
- Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency.
- Ensure compliance with internal policies and procedures, external regulations and information security standards
- Driving Quality initiatives in the process to attain measurable positive results
- Introducing process metrics and reporting on a weekly, monthly and quarterly basis
- Ensuring accuracy of client Financial Statements and compliance to internal control requirements
- Introducing new controls and ensuring robust functioning of the process as per ISO
- Reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance
- Ability of up-skilling the associates on process-related updates, coaching, mentoring & providing assistance and support when required
- Ability of handling process related issues, queries and escalated transactions
- US Healthcare experience/knowledge preferred
- Knowledge of Lawson Financial Management system is desired
Qualifications
Graduate/ Postgraduate in commerce
About Company
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.
Company
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.
