- Professional
- Escritório em Dothan
Join a powerful company with empowered associates!
Begin your success story here!
At Aaron’s/Fairway Leasing we are dedicated to the safety and well-being of not only our customers but our dedicated associates.
Do you have retail and management experience that you would like to put back to work? We have an Assistant Store Manager role in a safe environment:
Customer Account Manager - Collections
Primary Responsibilities:
- Assist with building and developing a team of store associates who are capable of taking on increased responsibilities and achieving performance objectives.
- Assist with acquiring and maintaining a satisfied customer base that allows Fairway Leasing to achieve market share and revenue goals.
- Managing all operations of the Customer Accounts Department
- Assist with managing the day-to-day administrative requirements of store personnel and operations to achieve efficiencies and control costs.
- Manage the collections process
- Counsel customers to gain timely lease/merchandise renewals
- Confirm customer identification, collect money and obtain customer signatures on lease agreements
- Maintain customer contact over the phone and through home visits
- Update customer information and maintain accuracy
- Achieve monthly account goals
- Facilitate returns in collaboration with General Manager
Customer Account Manager - Collections
Qualifications/Requirements:
- High energy, competitive leader
- Two years of retail, restaurant, or related management experience
- Excellent interpersonal relationship skills for daily customer contact
- Strong telephone manners
- Neatly groomed, professional appearance
- Valid driver's license
- Routinely lifting, loading, and "dollying" merchandise 50-300 pounds
- Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing
Customer Account Manager - Collections
We Offer:
- Extensive Training Programs and Excellent Potential for Upward Mobility
- 5 day work week with ALL Sundays off!
- Hourly wage + Bonus & Commission opportunities
- Medical, Dental, Vision, & Life Insurance benefits
- Matched 401K plan after 1 year
- Paid Time Off
- Paid Holidays
- Employee Purchase Discounts
- Referral Program
Aaron’s is an Equal Opportunity Employer
