Security Supervisor (Director of Security-DHS title) na Vocational Instruction Project

Description

POSITION SUMMARY: Under the supervision of the Director of Program Operations is responsible for the daily oversight of the subcontracted/vendor security, staff, clients and property including training, scheduling, and monitoring for regulatory requirement

POSITION DESCRIPTION:

· Conduct daily observations of the security operations to ensure compliance with the contracted services.

· Ensure that all security guards are on their assigned posts, dressed in uniform and engaging staff and clients appropriately.

· Ensure that all security providing services have an active license and all documents are in critical binder.

· Ensure that all incidents are logged, and the appropriate reports completed as well as all incidents escalated as appropriate to DHS, and VIP Community Services.

· Ensure that all security assigned for the shift are present, and time of arrival documented.

· Take the lead on all issues pertaining to the clients to ensure de-escalation without incident when possible.

· Ensure that all clients, staff, and visitors sign in and out of the building in compliance with FDNY codes.

· Report any incidents or lack of compliance to the DPO and the Program Director immediately including (staff hurt onsite, and issues with clients).

· Maintain excellent working relationships with all clients, staff, vendors, etc.

· Participate in training, workshops and/or educational programs as assigned or indicated.

· Perform all other duties as assigned by the Director of Program Operations or designee

- Ensure rounds are conducted at request frequently by Security Guards.

Requirements

POSITION QUALIFICATIONS:

· High School Diploma or Equivalency with customer service experience in a restaurant and/or in the shelter system

· CPR/First Aide or can be hired with the condition of obtaining within 30 days.

· Ability to work a flexible schedule and work shifts associated with a department that operates 24 hours per day, 365 days per year.

· Excellent verbal and written communication skills.

· Ability to speak/write the English language