Clinical Operations Manager: Baton Rouge and Covington na None

Clinical Operations Manager

Overview
The Clinical Operations Manager oversees the planning, execution, and management of clinical programs across the organization. This role ensures all operations comply with regulatory requirements, organizational policies, and quality standards — while meeting timelines, staffing, and budget goals.

Requirements

• Master’s degree in Social Work, Counseling, or related field from an accredited institution

• Ability to travel between Genesis locations at Baton Rouge and Covington

• Current, unrestricted LMHP license in the State of Louisiana

• Minimum two years of qualifying clinical experience providing behavioral health services in an IOP

Key Responsibilities

Program Oversight & Clinical Care

• Plan, implement, and manage clinical programs in alignment with policies, protocols, and timelines

• Provide 10–12 clinical hours weekly while maintaining oversight of clinical quality and documentation

• Supervise case management, education, discharge planning, intake, referral, and admission processes

• Ensure timely completion of all clinical documentation

Team Leadership

• Lead and supervise clinical staff and interns, fostering a collaborative and accountable work environment

• Conduct performance evaluations, training, and orientation in partnership with HR and Recruitment

• Manage disciplinary actions and ensure adherence to company policies

• Oversee staff scheduling, ensuring alignment with program guidelines

Regulatory Compliance

• Ensure all licensure, compliance, and regulatory requirements are current and met by deadlines

• Prepare documentation for audits, reviews, and regulatory submissions

• Maintain adequate program staffing levels to meet client needs

Budget & Resource Management

• Monitor program budgets and expenses; implement cost-control measures as needed

• Oversee billing accuracy and payment processes

Data & Documentation

• Ensure accurate data collection, reporting, and EMR recordkeeping

• Audit documentation regularly and implement corrective action plans for deficiencies

• Collaborate with the Admissions Team to track census data, attendance, and discharge metrics

Problem Solving

• Identify and address operational challenges, staffing gaps, and clinical workflow issues

• Develop and implement proactive solutions to maintain program quality and continuity