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Customer Order Specialist na BCI Solutions, Inc.

BCI Solutions, Inc. · Bremen, Estados Unidos Da América · Onsite

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Description

 

Be the Steady Hand Behind Every Order

At BCI Solutions, Inc., we’ve been crafting high-quality castings and precision-machined components for more than 85 years. Our customers trust us because we deliver consistency, accuracy, and clear communication—values we live every day.

We’re looking for a Customer Order Specialist who thrives in a structured, team-focused environment. If you take pride in getting the details right, following through, and supporting both customers and coworkers, you’ll fit right in here.

 

What You’ll Do

  • Accurately enter and verify customer purchase orders in our Odyssey ERP (B&L Information Systems).
  • Communicate with customers about order details, delivery schedules, and any updates or changes.
  • Partner with internal am- Production, Shipping, and Quality—to ensure orders stay on track.
  • Monitor and update order status to prevent surprises or delays.
  • Keep organized records of communications, confirmations, and documentation.
  • Provide reliable administrative support to the Sales Department. 


Why You’ll Love Working at BCI

  • Stable company with 85+ years of manufacturing excellence.
  • Supportive, team-driven culture where reliability is valued.
  • Structured systems and training that help you succeed.
  • Competitive pay and benefits package.
     

About BCI Solutions, Inc.

BCI Solutions, Inc. is a leader in ferrous casting and precision machining, serving customers who demand quality and dependability. Our success comes from a culture built on craftsmanship, teamwork, and continuous improvement.

Requirements

 

What You’ll Bring

  • High school diploma or equivalent (associate or bachelor’s degree preferred).  
  • Experience in order entry, customer service, or administrative support, ideally in a manufacturing or industrial setting.  
  • Familiarity with ERP systems; Odyssey ERP experience is a plus.  
  • Strong attention to detail and organizational skills.  
  • Clear and professional communication style.  
  • Comfort following consistent procedures and timelines.  
  • Proficiency with Microsoft Word, Excel, and Outlook. 
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