General Technician Above Ground (P) na Georgia Power Company

JOB DUTIES AND RESPONSIBILTIES

• Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.
• Observes all safety requirements and regulatory guidelines to ensure compliance.
• Actively and accurately captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions such as corrosion, meters under stress, etc.
• Assists in connecting and disconnecting gas service, manually turning meters on and off.
• Assists in conducting investigations of high bill complaints, stop meters and special readings by meter reading validation.
• Assists in performing regular meter inspections, paints and maintenance of above and below ground gas systems.
• Responds to questions from customers and provides answers directly or by referral.
• Provide assistance with all distribution activities involved with the installation, repair and maintenance of the distribution system to include:
• Operating basic equipment and tools
• Traffic control
• Landscaping and general maintenance
• Digging, shoring, repairing leaks, testing and wrapping pipes
• Pressure recording devices
• Uses a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities.
• Ensures truck is stocked with equipment, supplies, tools and other equipment in neat and orderly condition.
• Operates Automated Dispatch system to complete meter reads and turn-offs service at customer’s premise.
• Identifies abnormal operating conditions and takes appropriate actions.
• Performs simple sniff tests to detect gas leaks.
• Performs other job-related duties as required.

Education, Certificate/Licenses:

Required:

• High school diploma or GED
• Mechanical aptitude
• Basic knowledge and use of hand tools and equipment
• Ability to pass basic skills and knowledge assessments
• Valid Driver’s License

Preferred:

• Field operations experience to include distribution crew work
• Experience with heavy equipment operations
• Technical school training and certification
• Welding experience or certification; Commercial driver’s license or permit

Or

Equivalent academic education and experience

Specific Skills & Knowledge:

Required:

• Good written and oral communication
• Ability to use good judgment when working in potentially hazardous and emergency environments
• MS Office and Computer skills – basic proficiency
• Customer Service
• Mechanical aptitude
• Able to operate basic equipment, machinery and simple tools
• Good interpersonal skills
• Ability to resolve and diffuse difficult/escalated situations
• Knowledge of assigned geographical territory
• Ability to smell odorant used to detect gas leaks

Southern Company Gas Competencies:

Business Acumen                      Driving Results

Engagement                              Functional Expertise

Working Conditions/Physical Requirements:

• Exposure to outside elements (heat, cold, high winds)
• Safety sensitive
• Heavy lifting, bending, stooping, walking

Disclaimer: This information describes the general nature and level of work performed by employees in this job.  The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job; responsibilities may be changed or added without advance notice.  Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.