Senior Manager, People & Culture Partnerships na YMCA of Greater Boston
YMCA of Greater Boston · Boston, Estados Unidos Da América · Hybrid
- Senior
- Escritório em Boston
The Senior Manager, People & Culture Partnerships plays a critical role in advancing our people and culture priorities by bringing expertise, consistency, and operational leadership to the implementation of inclusive, equity-centered practices. This position manages a team of People Partners (HR Business Partners) and a Learning & Development Specialist while also directly providing HR Business Partner support to assigned departments.
Key Responsibilities
- Provide proactive, responsive HR Business Partner support to assigned departments, advising on organizational development, performance management, employee relations, engagement, and team effectiveness.
- Lead, mentor, and develop a team of People Partners to ensure they deliver high-quality, values-aligned HR guidance across the organization.
- Support consistency in people practices and employee experiences by developing shared approaches and tools across HRBP support areas.
- Supervise the Learning & Development Specialist and help implement programs that support internal mobility, professional growth, and inclusive leadership development.
- Align learning and development efforts with organizational values, DEIB goals, and emerging workforce needs.
- Implement key People & Culture initiatives in partnership with the CPCO, focusing on topics such as career progression, systems improvement, employee engagement, etc.
- Collaborate closely with the HRIS team to ensure people data is actively leveraged to inform priorities, improve decision-making, and surface actionable insights about staff experiences.
- Use benchmarking, feedback, and analytics to monitor progress and identify opportunities for innovation and improvement.
- Drive the adoption of programs and practices that strengthen engagement, connection, and cultural alignment across all teams and locations.
- Facilitate and coordinate change management activities related to people systems, structures, or policy shifts, ensuring teams are prepared, informed, and supported.
- Lead with empathy, accountability, and clarity, building a collaborative, high-performing team.
- Partner with Talent Acquisition, HR Operations, and HRIS colleagues to ensure cohesive and responsive HR service delivery.
- Promote a culture of learning, data-driven decision-making, and shared ownership across the People & Culture function.
Skills, Knowledge & Expertise
- Minimum of seven years of progressive experience in Human Resources or People & Culture, including at least 2 years in a supervisory or leadership capacity.
- Bachelor’s degree in human resources, Business Administration, or a related field. Master’s degree is a plus.
- Substantial experience in an HR Business Partner or equivalent advisory role supporting diverse teams.
- Proven ability to conduct workplace investigations with discretion and neutrality.
- Strong knowledge of HR best practices including employee relations, performance management, organizational development, and employee engagement.
- Demonstrated ability to apply policies consistently and equitably across departments.
- Skilled at advising managers on performance challenges and coaching toward resolution.
- Experience drafting, implementing, and communicating HR policies in a multi-site or cross-sector environment.
- Proven ability to communicate with professionalism, clarity, and cultural awareness at all levels of an organization.
- Experience contributing to or executing on strategic HR initiatives.
- Demonstrated ability to manage multiple projects, navigate complex employee relations matters, and drive initiatives from inception to completion.
- Adept at working with data and HR systems to inform decisions and track outcomes.
- Strong collaboration skills and ability to work across HR functions, particularly in connection with HRIS and Talent functions.
- Deep commitment to diversity, equity, inclusion, and belonging (DEIB) in HR practices.
- Ability to travel to various YGB locations and to be onsite at a minimum of two days per week.
- Experience managing or designing learning and development initiatives.
- Familiarity with change management principles and their application.
- Background in nonprofit, public sector, or mission-driven organizations.
- Certifications Preferred:
- Certification in conducting MCAD (Mass Commission Against Discrimination) investigations or other relevant workplace investigation training.
o HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR)
- Certification in conducting MCAD (Mass Commission Against Discrimination) investigations or other relevant workplace investigation training.
Physical Requirements:
o Ability to sit for extended periods.
o Ability to communicate effectively in both individual and group settings, including virtually.