Patient Representative na Women's Health Arizona

Description

Patient Service Representative

We are seeking a dedicated and compassionate Patient Service Representative to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, ensuring a positive experience from the moment they arrive. Your professionalism and excellent communication skills will help facilitate smooth operations and foster trust within our community.

Key Responsibilities:

- Greet patients warmly and assist them with check-in and check-out procedures

- Verify patient information and update records accurately

- Schedule appointments and manage patient calendars

- Collect and process payments, co-pays, and insurance information

- Answer phone calls, respond to inquiries, and provide information about services

- Coordinate with medical staff to ensure patient needs are met efficiently

- Maintain confidentiality and adhere to healthcare privacy regulations

- Assist with administrative tasks such as filing, data entry, and document management

Skills and Qualifications:

- High school diploma or equivalent; additional healthcare-related certifications are a plus

- Excellent interpersonal and communication skills

- Strong organizational and multitasking abilities

- Ability to handle sensitive information with discretion

- Proficiency in using electronic health records (EHR) systems and office software

- Compassionate attitude and customer service orientation

- Ability to work effectively in a fast-paced environment

Join our team and be part of a supportive, patient-centered environment that values growth, collaboration, and excellence in healthcare service. We offer opportunities for professional development and a rewarding work experience dedicated to improving patient care.