Director of Academic Quality and Assessment na None

POSITION SUMMARY:

The Director of Academic Quality and Assessment leads institutional efforts to foster continuous improvement in academic quality through comprehensive assessment, data analysis, and strategic planning initiatives. This position serves as the primary liaison for student learning outcomes assessment, program evaluation, and institutional effectiveness while supporting evidence-based decision-making across academic programs. The Director collaborates closely with program chairs, faculty, and administrative leaders to ensure alignment with institutional mission and accreditation standards. 

Essential Accountabilities:

Student Learning Outcomes and Assessment

• Consult with Program Chairs on assessment questions, issues, and concerns related to student learning outcomes
• Support assessment activities and comprehensive program reviews across all academic programs
• Maintain and enhance the Learning Outcomes Dashboard, ensuring timely data uploads and system functionality
• Provide survey support and technical assistance for assessment-related initiatives
• Lead the implementation of assessment frameworks and methodologies to measure student success outcomes

General Education and Curriculum Support

• Collaborate with the Director of General Education to implement revised learning outcomes and assessment strategies
• Develop and implement rubrics leveraging AAC&U standards and best practices
• Plan and coordinate data collection for both existing and revised learning outcomes
• Conduct comprehensive data analysis to support curriculum improvements and pedagogical enhancements
• Support First Year Experience (FYE) initiatives through data collection, analysis, and strategic consultation

Program Development and Enhancement

• Lead the Program Summit initiative, working with every program chair to complete comprehensive program visualization processes
• Guide programs through major developmental steps, including visualization mapping, program outcomes alignment, rubric development, and curriculum (IRMA) mapping
• Support program chairs in establishing clear pathways for student success and program effectiveness
• Facilitate cross-program collaboration and best practice sharing

Survey Administration and Data Management

• Administer and manage End of Course Surveys for all terms/semesters, including data upload and dashboard maintenance
• Coordinate Alumni Survey administration every six months, including comprehensive data analysis and reporting
• Oversee yearly external survey initiatives, including RNL (PSOL & SSI) and NSSE surveys, alternating administration schedules
• Collect population files, coordinate vendor relationships, and provide detailed analysis when results become available
• Develop and maintain the Graduation Application Employment Questions dashboard with regular quarterly analysis

Data Analytics and Reporting

• Proactively analyze complex data to identify trends and deliver strategic recommendations that drive organizational decision making
• Ensuring accurate and timely reporting of Graduation Rate and Retention Rates
• Upload and validate data as new information becomes available from various institutional sources
• Provide regular data analysis and reporting to support strategic decision-making
• Develop comprehensive reports that effectively communicate institutional performance to stakeholders

External Relations and Compliance

• Manage collection and submission processes for external ranking surveys.
• Support institutional positioning and market competitiveness through strategic data presentation
• Ensure compliance with external reporting requirements and deadlines

Collaboration and Professional Development

• Support and collaborate with the ASC Assessment Coordinator and other assessment professionals
• Provide training and professional development opportunities on assessment best practices
• Serve as institutional representative on assessment-related committees and professional organizations

Minimum Qualifications & Competencies:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Master’s degree in education, research, administration, analytics, or related field
• 5+ years in higher education assessment, institutional research, or educational effectiveness
• Expertise in student learning outcomes assessment and program evaluation
• Skilled in survey design, data collection, statistical analysis, and visualization (SPSS, Power BI, SQL)
• Proficient in Microsoft Office; experienced with LMS and assessment platforms
• Strong analytical, communication, and problem-solving skills
• Knowledge of higher education assessment best practices
• Excellent project management and organizational abilities

Preferred Qualifications

• Doctoral degree in a relevant field
• Experience with accreditation processes and compliance reporting
• Familiarity with predictive analytics and data-informed decision-making models
• Knowledge of student success initiatives and institutional equity frameworks
• Experience in curriculum mapping and program review processes
• Background in survey research methodology and psychometric principles

Additional information (if applicable):  

This position reports directly to the Chief Academic Officer/Provost and works collaboratively with academic deans, program chairs, and institutional research staff to advance the university's commitment to academic excellence and continuous improvement.