HR Generalist na Good Samaritan Family Resource Center (GSFRC)

The Organization 

Good Samaritan Family Resource Center (GSFRC) is an innovative multi-service non-profit agency located in San Francisco’s Mission District. Its mission is to help immigrant families access needed services, develop self-sufficiency, and participate fully as members of the community. Our staff is a diverse and talented team willing to take different and unique approaches to help children, youth and families thrive and succeed. 

GSFRC is committed to creating a diverse, inclusive, and equitable work environment. We are proud to employ people of all backgrounds who possess a passion for GSFRC’s mission, vision, and core values. Our goal is to employ a workforce that supports racial equity, values differences, and celebrates unique perspectives. Everyone is welcome – as an inclusive workplace, our employees are comfortable bringing their authentic whole selves to work.  

Position Summary 

Under the Supervision of the Deputy Director, this position is responsible for GSFRC’s Human Resource Information System (HRIS) and will work closely with ADP’s Total Source HR, benefits and payroll teams.  This position’s core duties include Compliance, Benefit Administration, Leave of Absence and Accommodation functions, Recruitment activities, and Employee relations. This position is a member of the administrative team and will lead agency culture through personal customer service while demonstrating a high level of integrity and complete confidentiality. 

Specific Responsibilities 

HRIS System:  

• Learn and manage configuration, content and training of HRIS, including Employee Self Service  
• Enter all information into the HRIS system including new hire, changes, and terminations 
• Perform HRIS data integrity audits against employee records; correcting inaccuracies and discrepancies 
• Will serve as main liaison and work closely with ADP Total Source resource representatives and other benefit vendors

Compliance:  

• Work closely with Deputy Director to maintain HR systems, policies, procedures and forms to ensure legal and accreditation compliance 
• Assume tasks resulting from employment verification process in response to business, banking, and unemployment inquiries 
• Track and report on status of performance reviews, corrective actions and performance improvement plans 
• Review job descriptions annually and update when necessary 
• Maintain and organize all EEO documents 
• Embrace leadership role in Affordable Care Act compliance 
   

Benefit Administration:  

• Work closely with HRIS/ADP Total Source to present and manage open enrollment process for all new hires, at New Hire Orientation and annually following benefit insurance renewals 
• Coordinate health, life and disability insurance enrollments with third-party administrator/ADP Total Source and communicates with service providers concerning routine administration of programs 
• Ensures compliance with COBRA guidelines by preparing letters and other paperwork as required; including communicating insurance premium collections to accounting monthly 
• Work with ADP Total Source on receiving and recording COBRA insurance premium payments 
• Check in with ADP Total Source on agency retirement plan Administrator (Voya) in communications with employees, former employees, auditors and plan provider, as needed 

 Leaves of Absence and Accommodation Requests function:  

• Administration of all employee leave of absence requests (Protected, Unprotected, FMLA, CFRA, PDL, military, etc.) including correspondence with employees, maintaining logs and proper medical documentation to support short-term and long-term disability. 
• Ensure accurate, timely communication with payroll to ensure employees receive the correct compensation and benefit coverage, i.e. coordinated benefits, use of accruals, etc. during leave of absence 
• Coordinate and track all accommodation requests 
• Responsible for Return-to-Work program. Ensure compliance with all federal, state and local laws. Work proactively with employee and supervisor to verify their return to work and completion of all required documentation.  

Recruitment and Hiring activities: 

• Participate in job fairs, career center activities, interviewing panels, eligibility testing panels as requested
• Ensure timely processing of pre-employment paperwork, references, backgrounds and screenings when necessary
• Responsible for onboarding process of new hires (staff, volunteers, contractors)

Employee Relations:  

• Serve as resource to employees and managers providing response to human resource related questions and inquiries and referring to HRIS/ADP Total Source as appropriate 
• Organize, track and report on status of training and disciplinary activities 

Ancillary Functions 

• Back up payroll responsibilities 
• Maintain knowledge of legal requirements and governmental reporting regulations that affect the Human Resources functions 
• Submit relevant reports in a timely manner 
• Conduct self in a professional and ethical manner.   
• Maintain unquestionable confidentiality of all data and human resource related matters. 
• Adhere to all organizational policies and procedures. 

Minimum Qualifications 

• High School diploma or equivalent required. Secondary education is desired 
• Minimum 3 years equivalent experience required. 
• Demonstrable knowledge of assigned functional areas, including the ability to work independently 

• Ability to effectively organize multiple priorities, and meet agreed-upon deadlines 
• Aptitude for providing exceptional customer service to employees, co-workers and vendors while maintaining strict confidentiality 
• Excellent interpersonal skills and the ability to interact effectively with a diverse population 
• Excellent oral and written communication skills.
• Demonstrable Basic skills in Microsoft Word, Excel, PowerPoint, Outlook, Google docs 
• Experience with Payroll systems and applications
• Ability to perform effectively and cooperatively as part of a team 
• Skills in observation, assessment, problem solving, and exercising sound judgment and tact 
• Ability to travel to various worksites when needed. If by personal vehicle, must possess valid California drivers’ license, proof of auto insurance and be insurable under agency policy. 

Benefícios adicionais