Translation & Interpretation Business Operations Specialist na Ascentria Care Alliance

Help us Build a Thriving New England!

Ascentria Care Alliance has been transforming underserved communities for over 150 years, providing a wide range of services to children, families, and seniors across five states. Recognized as one of the largest human services nonprofits in New England and one of the top 100 women-led businesses in Massachusetts, we envision vibrant communities where all individuals have access to resources to support one another to overcome challenges and seize opportunities. Join us in making a lasting difference!

Work Location/Program Overview:

Work with us and make a difference! Language Bank has been proudly serving the New England area and beyond for 20 years with language-access services as an Ascentria Care Alliance social enterprise program. Language Bank, provides interpretation, translation, and interpreter training representing 60+ languages. We employs many refugees and immigrants who offer rich knowledge of language and culture to enhance the services we provide.

Position Overview:

We’re looking for someone who enjoys being organized, supporting a busy team, and helping things run smoothly behind the scenes. As our Sales Operations Specialist, you’ll play an important role in connecting our customers, finance team, and scheduling platform to make sure everything flows efficiently.
In this role, you’ll help keep accounts accurate, prepare reports, and support projects that help our language services grow — especially in translation. You’ll also have opportunities to share ideas, learn new systems, and be part of a mission-driven organization that values collaboration and innovation.
If you like solving problems, working with details, and making an impact through your work, we’d love to have you on our team!

Here’s what we’re looking for:

• Bachelor's degree with minimum of 3 years of relevant experience required.
• Graduate degree, MBA, or experience in IT preferred.
• Advanced Software and Excel skills
• Bilingual candidate preferred
• Self-starter with sales acumen and passion to positively impact the lives of individuals and communities
• Excellent written and verbal communication skills
• Healthcare experience or financial experience preferred
• Hybrid work—both office and remote

Here’s why you should join us:

We prioritize our employees' wellbeing with a comprehensive benefits package, for those who qualify, and a supportive workplace culture where all are encouraged and empowered to drive change, make a difference, and enjoy life outside of work.

Ascentria offers the following employee benefits:

• High quality/affordable health, dental, and vision insurance to support your overall wellness
• Flexible Spending Account to help manage eligible expenses
• A 403(b) retirement plan with employer match
• A full-service Employee Assistance Program with many free and accessible services and supports
• Generous tuition reimbursement to invest in your professional growth and development
• Paid time off which increases as your tenure grows and holidays for work-life balance
• A workplace culture that values diversity, equity, and inclusion, where all voices are heard and respected

When you join Ascentria, you’re not just taking on a job—you’re stepping into a role that empowers you to grow personally and professionally while contributing to a meaningful mission.

Location: This position is located in Manchester, NH

This position is in person with the possibility of hybrid work schedule in the future.

Transform lives and communities with Ascentria Care Alliance.  Apply today to be a part of our mission-driven Team!