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Associate KPO (Pune, IN) na Atos

Atos · Pune, Índia · Onsite

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We are seeking an experienced AR Caller to join our dynamic team. The ideal candidate will have a background in accounts receivable or medical billing, and possess strong communication skills to effectively engage with patients and insurance providers.



Responsibilities

  • Make outbound calls to patients and healthcare providers to follow up on outstanding accounts receivable
  • Verify insurance eligibility and benefits for patients
  • Document all interactions with patients and payers accurately in the system
  • Resolve billing issues and disputes with insurance companies
  • Coordinate with internal teams to ensure timely collection of payments
  • Generate reports on collection activities and provide updates to management



Skills and Qualifications

  • 1-3 years of experience in AR Calling or medical billing
  • Strong understanding of healthcare billing and collections processes
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office Suite (Excel, Word, and Outlook)
  • Familiarity with medical terminology and insurance claims
  • Ability to work independently and as part of a team
  • Detail-oriented with strong analytical skills

Additional workload

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