Clinic Patient Navigator na Delta Health

About the Role:

Are you passionate about helping patients navigate the healthcare system and improve their well-being? Join our team as a Clinic Patient Navigator! In this vital role, you'll support patients by bridging gaps between them, their families, providers, and the healthcare system. You’ll perform a mix of care coordination, clinical support, and health education—both within the clinic and out in the community.

This position is ideal for someone who is highly organized, compassionate, and committed to improving patient outcomes—especially for individuals with chronic conditions like hypertension, diabetes, and cardiac disease.

What You’ll Do

Patient Support & Care Coordination

• Coordinate new patient intake appointments, care plans, and medication authorizations/appeals.
• Conduct follow-ups (TCM calls) and schedule referrals to specialty providers.
• Reach out to patients for preventive and chronic care services.
• Remind patients of upcoming appointments and assist with visit coordination.
• Act as a liaison between patients, providers, and community services.
• Manage controlled substance background checks and home health billing forms.

Clinical & Administrative Support

• Room patients, record vital signs, update medical histories, and assist with exams.
• Perform EHR documentation, scribe during patient visits, and ensure accurate recording of labs and results.
• Administer medications, draw blood, and dress wounds.
• Call patients with test results or medication updates.
• Handle clerical duties: answering phones, scheduling, filing, supply ordering, and billing support.

Chart Extraction & Data Entry

• Extract historical health records and enter them into Athena Health.
• Input structured data from QHN and update health histories/problem lists.

What We’re Looking For

Education & Experience

• High school diploma or equivalent plus 5 years in a provider clinic setting
  OR
  Bachelor’s degree with progressive clinical or administrative experience.
• Must be licensed/certified/registered as a CNA, MA, or LPN in Colorado within 18 months of hire.

Skills & Requirements

• Excellent communication, problem-solving, and customer service skills.
• Able to work independently while collaborating with a team.
• Strong computer skills (Microsoft Word, Excel, Outlook; EHR systems).
• Familiarity with medical terminology and documentation standards.
• BLS certification required.
• Fluency in English required; Spanish fluency preferred.

Why Join Delta Health?

Comprehensive Benefits Package

• Medical, RX, Dental & Vision – Low premiums with 100% coverage on services provided within the Delta Health system, and no deductibles or co-pays. Includes access to massage therapy, acupuncture, and chiropractic care.
• Life & Disability Insurance – Employer-paid coverage for your peace of mind.
• Time Off – Over 4 weeks of paid vacation annually (including sick and personal leave) for full-time staff.
• Retirement – 403(b) plan with up to a 3% employer match.

Work-Life Balance in a Stunning Location

Located on the Western Slope of the Rocky Mountains, Delta offers an unmatched combination of small-town charm, affordability, and natural beauty. Enjoy year-round outdoor activities such as hiking, skiing, mountain biking, fishing, and exploring the Grand Mesa and surrounding public lands. Whether you're raising a family or looking for work-life balance, Delta provides a safe, friendly community with a slower pace and a high quality of life. Delta is surrounded by the Grand Mesa, Uncompahgre Plateau, and nearby wineries, offering a unique blend of adventure and relaxation.

Delta Health is a county-wide healthcare system with more than 100 years of dedication to serving our community. Our 49-bed hospital and outpatient locations across Delta County are committed providing remarkable care in a healing environment. We operate with the core belief: Excellence. Every Patient. Every Time.

We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected characteristic.