Manager of Order Management (22662) na Pegasystems
Pegasystems · Waltham, Estados Unidos Da América · Hybrid
- Professional
- Escritório em Waltham
Career Opportunities: Manager of Order Management (22662)Requisition ID 22662 - Posted - United States - Massachusetts
Job ID: 22662
Meet Our Team:
The Commercial Operations function connects the world of sales and finance globally serving an important function within Pega. As a leader of the Commercial Operations Team, you will report directly to our Sr. Director of Commercial Operations and manage our global client contract function. Your role will also provide you with the opportunity to support change initiatives to scale operations and meet Pega’s strategic goals.
Picture Yourself at Pega:
As a leader of the Commercial Operations Team, you are responsible for mission-critical contract lifecycle operations and manage a global team to meet the goals of the function. You and your team will work day-to-day with Sales, Business Officers/Legal, Cloud Operations, and various Finance teams to ensure accurate and timely management of commercial agreements with new and existing clients. You will also be responsible for articulating and implementing improvements to processes and systems to advance the function and to meet Pega’s strategic goals.
What You'll Do at Pega:
• Manage a team of associates globally providing operational services and managerial oversight
• Ensure Commercial Operations meets performance goals by monitoring Key Performance Indicators, proactively addressing any issues and identifying opportunities for improvement
• Collaborate with stakeholders across the company, bringing Pega’s values to life
• Help shape the larger change roadmap for the function and prioritize resource allocation to support change initiatives that support Pega’s growth and strategic objectives
Who You Are:
You are a dependable, process-minded professional who has a sense of urgency and a strong drive to succeed and deliver results. You have a passion for achieving operational success and enjoy solving business problems.
• Bachelor’s degree with at least 7+ years business experience in operational roles and/or project management
• Solid experience in operations: both achieving current performance expectations and supporting the improvement of business processes
• Leadership and management capabilities to ensure team members are performing, engaged, and developing
• Ability to recognize opportunities for enhancement and continuous improvement
• Financial awareness, analytical capability
• Communication skills to facilitate effective collaboration within the team as well as cross-functionally
• High energy, self-starter, possessing a hands-on work ethic, the ability to learn quickly, and the desire to continue to learn
• Ability to work independently with some level of direction
What You've Accomplished:
• Successfully managed an operational and/or project team delivering business value
• Demonstrated the ability to manage people in a leader-leader model
• Participated or led change initiatives building cross-functional relationships including with senior leaders
Pega Offers You:
• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
• Opportunity to lead a high-performing team with a strong team culture in a growth environment
#LI-JP1
AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.
Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
Labor Condition Applications
GDPR Candidate Privacy Notice
Pegasystems Limited UK Gender Pay Gap Statement
EEO/AA Policy Statement
Your Employee Rights Under the Family and Medical Leave Act
E-Verify Notice
Employee Polygraph Protection Act Rights
Job ID: 22662
Meet Our Team:
The Commercial Operations function connects the world of sales and finance globally serving an important function within Pega. As a leader of the Commercial Operations Team, you will report directly to our Sr. Director of Commercial Operations and manage our global client contract function. Your role will also provide you with the opportunity to support change initiatives to scale operations and meet Pega’s strategic goals.
Picture Yourself at Pega:
As a leader of the Commercial Operations Team, you are responsible for mission-critical contract lifecycle operations and manage a global team to meet the goals of the function. You and your team will work day-to-day with Sales, Business Officers/Legal, Cloud Operations, and various Finance teams to ensure accurate and timely management of commercial agreements with new and existing clients. You will also be responsible for articulating and implementing improvements to processes and systems to advance the function and to meet Pega’s strategic goals.
What You'll Do at Pega:
• Manage a team of associates globally providing operational services and managerial oversight
• Ensure Commercial Operations meets performance goals by monitoring Key Performance Indicators, proactively addressing any issues and identifying opportunities for improvement
• Collaborate with stakeholders across the company, bringing Pega’s values to life
• Help shape the larger change roadmap for the function and prioritize resource allocation to support change initiatives that support Pega’s growth and strategic objectives
Who You Are:
You are a dependable, process-minded professional who has a sense of urgency and a strong drive to succeed and deliver results. You have a passion for achieving operational success and enjoy solving business problems.
• Bachelor’s degree with at least 7+ years business experience in operational roles and/or project management
• Solid experience in operations: both achieving current performance expectations and supporting the improvement of business processes
• Leadership and management capabilities to ensure team members are performing, engaged, and developing
• Ability to recognize opportunities for enhancement and continuous improvement
• Financial awareness, analytical capability
• Communication skills to facilitate effective collaboration within the team as well as cross-functionally
• High energy, self-starter, possessing a hands-on work ethic, the ability to learn quickly, and the desire to continue to learn
• Ability to work independently with some level of direction
What You've Accomplished:
• Successfully managed an operational and/or project team delivering business value
• Demonstrated the ability to manage people in a leader-leader model
• Participated or led change initiatives building cross-functional relationships including with senior leaders
Pega Offers You:
• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
• Opportunity to lead a high-performing team with a strong team culture in a growth environment
#LI-JP1
AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.
Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
Labor Condition Applications
GDPR Candidate Privacy Notice
Pegasystems Limited UK Gender Pay Gap Statement
EEO/AA Policy Statement
Your Employee Rights Under the Family and Medical Leave Act
E-Verify Notice
Employee Polygraph Protection Act Rights
Job ID: 22662
Meet Our Team:
The Commercial Operations function connects the world of sales and finance globally serving an important function within Pega. As a leader of the Commercial Operations Team, you will report directly to our Sr. Director of Commercial Operations and manage our global client contract function. Your role will also provide you with the opportunity to support change initiatives to scale operations and meet Pega’s strategic goals.
Picture Yourself at Pega:
As a leader of the Commercial Operations Team, you are responsible for mission-critical contract lifecycle operations and manage a global team to meet the goals of the function. You and your team will work day-to-day with Sales, Business Officers/Legal, Cloud Operations, and various Finance teams to ensure accurate and timely management of commercial agreements with new and existing clients. You will also be responsible for articulating and implementing improvements to processes and systems to advance the function and to meet Pega’s strategic goals.
What You'll Do at Pega:
• Manage a team of associates globally providing operational services and managerial oversight
• Ensure Commercial Operations meets performance goals by monitoring Key Performance Indicators, proactively addressing any issues and identifying opportunities for improvement
• Collaborate with stakeholders across the company, bringing Pega’s values to life
• Help shape the larger change roadmap for the function and prioritize resource allocation to support change initiatives that support Pega’s growth and strategic objectives
Who You Are:
You are a dependable, process-minded professional who has a sense of urgency and a strong drive to succeed and deliver results. You have a passion for achieving operational success and enjoy solving business problems.
• Bachelor’s degree with at least 7+ years business experience in operational roles and/or project management
• Solid experience in operations: both achieving current performance expectations and supporting the improvement of business processes
• Leadership and management capabilities to ensure team members are performing, engaged, and developing
• Ability to recognize opportunities for enhancement and continuous improvement
• Financial awareness, analytical capability
• Communication skills to facilitate effective collaboration within the team as well as cross-functionally
• High energy, self-starter, possessing a hands-on work ethic, the ability to learn quickly, and the desire to continue to learn
• Ability to work independently with some level of direction
What You've Accomplished:
• Successfully managed an operational and/or project team delivering business value
• Demonstrated the ability to manage people in a leader-leader model
• Participated or led change initiatives building cross-functional relationships including with senior leaders
Pega Offers You:
• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
• Opportunity to lead a high-performing team with a strong team culture in a growth environment
#LI-JP1
AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.
Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
Labor Condition Applications
GDPR Candidate Privacy Notice
Pegasystems Limited UK Gender Pay Gap Statement
EEO/AA Policy Statement
Your Employee Rights Under the Family and Medical Leave Act
E-Verify Notice
Employee Polygraph Protection Act Rights
Job ID: 22662
Meet Our Team:
The Commercial Operations function connects the world of sales and finance globally serving an important function within Pega. As a leader of the Commercial Operations Team, you will report directly to our Sr. Director of Commercial Operations and manage our global client contract function. Your role will also provide you with the opportunity to support change initiatives to scale operations and meet Pega’s strategic goals.
Picture Yourself at Pega:
As a leader of the Commercial Operations Team, you are responsible for mission-critical contract lifecycle operations and manage a global team to meet the goals of the function. You and your team will work day-to-day with Sales, Business Officers/Legal, Cloud Operations, and various Finance teams to ensure accurate and timely management of commercial agreements with new and existing clients. You will also be responsible for articulating and implementing improvements to processes and systems to advance the function and to meet Pega’s strategic goals.
What You'll Do at Pega:
• Manage a team of associates globally providing operational services and managerial oversight
• Ensure Commercial Operations meets performance goals by monitoring Key Performance Indicators, proactively addressing any issues and identifying opportunities for improvement
• Collaborate with stakeholders across the company, bringing Pega’s values to life
• Help shape the larger change roadmap for the function and prioritize resource allocation to support change initiatives that support Pega’s growth and strategic objectives
Who You Are:
You are a dependable, process-minded professional who has a sense of urgency and a strong drive to succeed and deliver results. You have a passion for achieving operational success and enjoy solving business problems.
• Bachelor’s degree with at least 7+ years business experience in operational roles and/or project management
• Solid experience in operations: both achieving current performance expectations and supporting the improvement of business processes
• Leadership and management capabilities to ensure team members are performing, engaged, and developing
• Ability to recognize opportunities for enhancement and continuous improvement
• Financial awareness, analytical capability
• Communication skills to facilitate effective collaboration within the team as well as cross-functionally
• High energy, self-starter, possessing a hands-on work ethic, the ability to learn quickly, and the desire to continue to learn
• Ability to work independently with some level of direction
What You've Accomplished:
• Successfully managed an operational and/or project team delivering business value
• Demonstrated the ability to manage people in a leader-leader model
• Participated or led change initiatives building cross-functional relationships including with senior leaders
Pega Offers You:
• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
• Opportunity to lead a high-performing team with a strong team culture in a growth environment
#LI-JP1
AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.
Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
Labor Condition Applications
GDPR Candidate Privacy Notice
Pegasystems Limited UK Gender Pay Gap Statement
EEO/AA Policy Statement
Your Employee Rights Under the Family and Medical Leave Act
E-Verify Notice
Employee Polygraph Protection Act Rights
