Commerical Distribution Manager na EOS Hospitality

Overview
The Commercial Distribution Manager plays a key role in supporting both corporate and property-level revenue management teams to ensure accurate rate implementation and optimized distribution across all channels. This position will oversee the setup, maintenance, and performance of distribution systems to maximize visibility and profitability.

The Distribution Manager will provide training and guidance to property teams on revenue management systems, ensuring consistent standards and operational excellence. In addition, this role will serve as an escalation point for Revenue Analysts, offering advanced support in troubleshooting, system optimization, and process improvement.

Key Responsibilities

• Ensure all requests are delivered in a timely manner.
• Assist in escalations from the Revenue Analysts to build, map, and manage all rate/market/channel/room codes accurately across multiple systems, including the PMS, RMS, BI, CRS, OTA, and GDS.
• Audit all rate/market/channel/room codes monthly to ensure data cleanliness
• Work with Commercial Analytics Manager to create reporting on corporate consortia and negotiated rate plans in the CRS and run on a monthly basis for the company.
• Assist in creating other corporate-level distribution reports.
• Conduct regular audits of system & channel setups and implement necessary changes in collaboration with the wider commercial team.
• Conduct Sabre Red audits and advise the property of necessary changes that have been made with their feedback.
• Troubleshoot and resolve any channel or interface failures promptly to minimize disruption.
• Develop SOPs and provide training to all revenue analysts on rate loading and mapping across all systems.
• Assist the wider commercial team in implementing the latest offers, promotions, and rate strategies using the best methods.
• Complete any other tasks assigned by the Commercial Success Director or commercial leaders as needed.

Required Qualifications

• A Bachelor's degree or equivalent work experience. 4+ years’ experience in financial, operating and sales systems, hotel experience preferred.
• Experience in a high-growth, fast-paced, multi-unit hospitality (food & beverage or hotel) environment preferred.
• Expert knowledge of Opera Cloud, StayNTouch, Duetto, SynXis, Lighthouse, and IDeaS are a must have.
• Efficient at creating processes, training, and monitoring of all systems related workflow.
• Superior verbal and written communication skills.
• Proficient with Microsoft Office
• Excellent interpersonal and technical communication skills; must demonstrate the ability to clearly communicate complex ideas.
• Strong presentation and reporting skills; detail-oriented with an eye for visualizing financial data.
• Excellent leadership, self-starting initiative, and time management skills.
• Strong analytical and critical thinking skills.

The annual salary range for this position is $95,000 to $110,000