Security and Intelligence Senior Manager (Houston Tx, US) na THE CMA CGM GROUP | A global player in sea, land, air and logistics solution

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Pay range:  $155,000.00

YOUR ROLE

The Senior Manager, Security Operations is responsible for overseeing the North America (NORTAM) 24/7/365 Security Intelligence Operations Center (SIOC) and managing the Investigations Program. This leadership position ensures the effective operation of the SIOC, the execution of comprehensive security investigations, and the development of strategies to mitigate risks and enhance security measures. The role involves managing diverse teams, collaborating with internal and external stakeholders, and driving process improvements to reduce financial losses, enhance security preparedness, and ensure regulatory compliance.

WHAT ARE YOU GOING TO DO?

Security Operations Leadership

• Lead, direct, and oversee the 24/7/365 Security Intelligence Operations Center (SIOC) based in Houston, TX.
• Develop, implement, and maintain standardized operating procedures for security operations, incident management, and crisis response.
• Optimize SIOC technology capabilities, including security preparedness, incident reporting, risk monitoring, travel safety, and emergency response.
• Collaborate with internal stakeholders and external customers to ensure security services meet business needs.
• Develop and report on Key Performance Indicators (KPIs) to evaluate organizational performance and implement action plans to address lagging metrics.
• Manage the financial aspects of the SIOC, including budget oversight and the development of financial costing models to allocate costs to business units.
• Stay abreast of emerging technologies and trends to enhance security operations.
• Oversee the NORTAM Investigations Program, ensuring thorough and appropriate investigations into thefts, security incidents, information breaches, workplace violence, and other sensitive matters.
• Manage Security Investigators, providing guidance and ensuring adherence to investigative best practices.
• Partner with CEVA stakeholders to address internal and external threats and provide expertise during crisis situations.
• Develop strategies to reduce financial losses and implement procedures to prevent recurring incidents.
• Build relationships with local, state, and federal law enforcement agencies for support in investigations.
• Monitor and report on KPIs related to investigation outcomes and the effectiveness of security measures

Team Management and Leadership

• Build, manage, and mentor diverse teams, fostering a culture of collaboration, accountability, and professional growth.
• Collaborate with Human Resources to maintain a staffing model with clear career progression for entry-level to leadership roles.
• Conduct annual performance reviews and address performance issues promptly and directly in accordance with company policies.
• Provide training and guidance on security operations, investigative techniques, and emerging trends.

Collaboration and Communication

• Partner with cross-functional teams, including internal divisions of security, vendors, and external stakeholders, to align security strategies with business needs.
• Communicate security-related concepts effectively to technical and non-technical audiences.
• Develop and deliver presentations, training, and reports on security policies, procedures, and investigations.

WHAT ARE WE LOOKING FOR?

Experience

• 5+ years of experience in a security operations center, emergency service control room, or corporate investigations.
• 3+ years of experience as a people manager, with a proven ability to lead diverse teams.
• Experience managing multiple security-related teams and programs, including open-source intelligence gathering, analysis, and reporting.

Specialist Knowledge & Skills

• Expertise in physical security principles, investigative processes, and security operations.
• Proficiency in security systems, including CCTV, access control, GPS tracking, and intrusion detection.
• Strong analytical, problem-solving, and project management skills.
• Knowledge of legal and regulatory requirements related to corporate security and investigations.
• Ability to manage multiple priorities, escalate significant issues, and propose actionable solutions.
• Familiarity with physical security information management software and investigation management tools.
• Experience developing security policies, procedures, and governance frameworks.

Interpersonal & Communication Skills

• Ability to read, write, and speak English fluently; proficiency in additional languages is a plus.
• Strong interpersonal skills, including diplomacy, patience, and the ability to build productive relationships.
• Excellent verbal and written communication skills for creating reports, presentations, and business correspondence.
• Ability to collaborate effectively across diverse teams and backgrounds.

Other Requirements

• Flexible scheduling availability, including nights, weekends, and holidays, as operational needs dictate.
• Willingness to travel up to 30% of the time (90% domestic, 10% international).

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

#LI-AM1

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.  False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.