Sales Operations Coordinator (93441) na Freeman
Freeman · Philadelphia, Estados Unidos Da América · Hybrid
- Professional
- Escritório em Philadelphia
Career Opportunities: Sales Operations Coordinator (93441)Requisition ID 93441 - Posted - Freeman - Country (1) - Location (1) - Function (2) - Job Type (1)
About Us
A leading global brand experience agency, specializing in the design and execution of award-winning experiences that forge deep connections between brands and audiences. Recognized by Adweek as Experiential Agency of the Year, we bring a unique blend of strategic insight and execution excellence to every brand activation, corporate event, trade show exhibit, and immersive experience. Our commitment to creativity, innovation, and flawless execution drives us to craft impactful experiential marketing solutions that deepen relationships, inspire action, and build trust—all around the world.
Summary
The Sales Operations Coordinator will provide critical support to the Enterprise Sales Operations team, with a primary focus on Salesforce management, process optimization, and procedural compliance. This role requires meticulous attention to detail, exceptional organizational skills, and the ability to work effectively with cross-functional teams.
This position will support our Sales Operations team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show site 2-3 days per week. The ideal candidate will be based out of any of the following locations:
• Philadelphia, PA
Essential Duties & Responsibilities
Sales Operations Support:
• Assist in documenting, implementing, and maintaining standardized sales processes and procedures.
• Monitor adherence to established processes and help identify opportunities for improvement.
• Collaborate with cross-functional teams (Marketing, Finance, Customer Success) to align processes and ensure smooth handoffs.
• Support the rollout of new tools, processes, and enhancements, including preparing training materials and supporting user adoption initiatives.
Salesforce Management Support:
• Assist in maintaining accurate and up-to-date Salesforce data, ensuring completeness, consistency, and integrity across all records.
• Support in the utilization of Salesforce to enhance productivity and compliance within the growth team.
• Provide day-to-day Salesforce system support, including user account maintenance, troubleshooting, training, and researching data integrity concerns.
• Review pipeline and report data for accuracy, proactively flagging issues and working with cross-functional teams to address discrepancies.
• Recommend improvements to Salesforce configuration and functionality to enhance user experience and sales productivity to Sales Operations Leadership Team. Operational Support
• Manage and route incoming requests from the sales team to the appropriate resources.
• Coordinate special projects and ad-hoc requests as directed by the Sales Operations Leadership team.
• Support cross-functional initiatives involving Sales Operations and other departments.
Education & Experience
• Bachelor’s degree preferred, High School Diploma or Equivalent with relevant work experience required.
• Experience in supporting teams, project management, sales operations or similar is preferred.
• 3+ years of experience of CRM systems (e.g. Salesforce) is required.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite.
• Strong attention to detail, organizational skills, a positive attitude, and a team player.
• Ability to operate within a fast-paced environment.
• Proven project management abilities.
• Excellent written, verbal, and interpersonal communication skills.
• Problem-solving mindset with a proactive approach.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
Travel Requirements
Travel up to 25%What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
- Medical, Dental, Vision Insurance
- Tuition Reimbursement
- Paid Parental Leave
- Life, Accident and Disability
- Retirement with Company Match
- Paid Time Off
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
#LI-Hybrid
About Us
A leading global brand experience agency, specializing in the design and execution of award-winning experiences that forge deep connections between brands and audiences. Recognized by Adweek as Experiential Agency of the Year, we bring a unique blend of strategic insight and execution excellence to every brand activation, corporate event, trade show exhibit, and immersive experience. Our commitment to creativity, innovation, and flawless execution drives us to craft impactful experiential marketing solutions that deepen relationships, inspire action, and build trust—all around the world.
Summary
The Sales Operations Coordinator will provide critical support to the Enterprise Sales Operations team, with a primary focus on Salesforce management, process optimization, and procedural compliance. This role requires meticulous attention to detail, exceptional organizational skills, and the ability to work effectively with cross-functional teams.
This position will support our Sales Operations team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show site 2-3 days per week. The ideal candidate will be based out of any of the following locations:
• Philadelphia, PA
Essential Duties & Responsibilities
Sales Operations Support:
• Assist in documenting, implementing, and maintaining standardized sales processes and procedures.
• Monitor adherence to established processes and help identify opportunities for improvement.
• Collaborate with cross-functional teams (Marketing, Finance, Customer Success) to align processes and ensure smooth handoffs.
• Support the rollout of new tools, processes, and enhancements, including preparing training materials and supporting user adoption initiatives.
Salesforce Management Support:
• Assist in maintaining accurate and up-to-date Salesforce data, ensuring completeness, consistency, and integrity across all records.
• Support in the utilization of Salesforce to enhance productivity and compliance within the growth team.
• Provide day-to-day Salesforce system support, including user account maintenance, troubleshooting, training, and researching data integrity concerns.
• Review pipeline and report data for accuracy, proactively flagging issues and working with cross-functional teams to address discrepancies.
• Recommend improvements to Salesforce configuration and functionality to enhance user experience and sales productivity to Sales Operations Leadership Team. Operational Support
• Manage and route incoming requests from the sales team to the appropriate resources.
• Coordinate special projects and ad-hoc requests as directed by the Sales Operations Leadership team.
• Support cross-functional initiatives involving Sales Operations and other departments.
Education & Experience
• Bachelor’s degree preferred, High School Diploma or Equivalent with relevant work experience required.
• Experience in supporting teams, project management, sales operations or similar is preferred.
• 3+ years of experience of CRM systems (e.g. Salesforce) is required.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite.
• Strong attention to detail, organizational skills, a positive attitude, and a team player.
• Ability to operate within a fast-paced environment.
• Proven project management abilities.
• Excellent written, verbal, and interpersonal communication skills.
• Problem-solving mindset with a proactive approach.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
Travel Requirements
What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
- Medical, Dental, Vision Insurance
- Tuition Reimbursement
- Paid Parental Leave
- Life, Accident and Disability
- Retirement with Company Match
- Paid Time Off
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
#LI-Hybrid
About Us
A leading global brand experience agency, specializing in the design and execution of award-winning experiences that forge deep connections between brands and audiences. Recognized by Adweek as Experiential Agency of the Year, we bring a unique blend of strategic insight and execution excellence to every brand activation, corporate event, trade show exhibit, and immersive experience. Our commitment to creativity, innovation, and flawless execution drives us to craft impactful experiential marketing solutions that deepen relationships, inspire action, and build trust—all around the world.
Summary
The Sales Operations Coordinator will provide critical support to the Enterprise Sales Operations team, with a primary focus on Salesforce management, process optimization, and procedural compliance. This role requires meticulous attention to detail, exceptional organizational skills, and the ability to work effectively with cross-functional teams.
This position will support our Sales Operations team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show site 2-3 days per week. The ideal candidate will be based out of any of the following locations:
• Philadelphia, PA
Essential Duties & Responsibilities
Sales Operations Support:
• Assist in documenting, implementing, and maintaining standardized sales processes and procedures.
• Monitor adherence to established processes and help identify opportunities for improvement.
• Collaborate with cross-functional teams (Marketing, Finance, Customer Success) to align processes and ensure smooth handoffs.
• Support the rollout of new tools, processes, and enhancements, including preparing training materials and supporting user adoption initiatives.
Salesforce Management Support:
• Assist in maintaining accurate and up-to-date Salesforce data, ensuring completeness, consistency, and integrity across all records.
• Support in the utilization of Salesforce to enhance productivity and compliance within the growth team.
• Provide day-to-day Salesforce system support, including user account maintenance, troubleshooting, training, and researching data integrity concerns.
• Review pipeline and report data for accuracy, proactively flagging issues and working with cross-functional teams to address discrepancies.
• Recommend improvements to Salesforce configuration and functionality to enhance user experience and sales productivity to Sales Operations Leadership Team. Operational Support
• Manage and route incoming requests from the sales team to the appropriate resources.
• Coordinate special projects and ad-hoc requests as directed by the Sales Operations Leadership team.
• Support cross-functional initiatives involving Sales Operations and other departments.
Education & Experience
• Bachelor’s degree preferred, High School Diploma or Equivalent with relevant work experience required.
• Experience in supporting teams, project management, sales operations or similar is preferred.
• 3+ years of experience of CRM systems (e.g. Salesforce) is required.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite.
• Strong attention to detail, organizational skills, a positive attitude, and a team player.
• Ability to operate within a fast-paced environment.
• Proven project management abilities.
• Excellent written, verbal, and interpersonal communication skills.
• Problem-solving mindset with a proactive approach.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
Travel Requirements
What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
- Medical, Dental, Vision Insurance
- Tuition Reimbursement
- Paid Parental Leave
- Life, Accident and Disability
- Retirement with Company Match
- Paid Time Off
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
#LI-Hybrid
About Us
A leading global brand experience agency, specializing in the design and execution of award-winning experiences that forge deep connections between brands and audiences. Recognized by Adweek as Experiential Agency of the Year, we bring a unique blend of strategic insight and execution excellence to every brand activation, corporate event, trade show exhibit, and immersive experience. Our commitment to creativity, innovation, and flawless execution drives us to craft impactful experiential marketing solutions that deepen relationships, inspire action, and build trust—all around the world.
Summary
The Sales Operations Coordinator will provide critical support to the Enterprise Sales Operations team, with a primary focus on Salesforce management, process optimization, and procedural compliance. This role requires meticulous attention to detail, exceptional organizational skills, and the ability to work effectively with cross-functional teams.
This position will support our Sales Operations team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show site 2-3 days per week. The ideal candidate will be based out of any of the following locations:
• Philadelphia, PA
Essential Duties & Responsibilities
Sales Operations Support:
• Assist in documenting, implementing, and maintaining standardized sales processes and procedures.
• Monitor adherence to established processes and help identify opportunities for improvement.
• Collaborate with cross-functional teams (Marketing, Finance, Customer Success) to align processes and ensure smooth handoffs.
• Support the rollout of new tools, processes, and enhancements, including preparing training materials and supporting user adoption initiatives.
Salesforce Management Support:
• Assist in maintaining accurate and up-to-date Salesforce data, ensuring completeness, consistency, and integrity across all records.
• Support in the utilization of Salesforce to enhance productivity and compliance within the growth team.
• Provide day-to-day Salesforce system support, including user account maintenance, troubleshooting, training, and researching data integrity concerns.
• Review pipeline and report data for accuracy, proactively flagging issues and working with cross-functional teams to address discrepancies.
• Recommend improvements to Salesforce configuration and functionality to enhance user experience and sales productivity to Sales Operations Leadership Team. Operational Support
• Manage and route incoming requests from the sales team to the appropriate resources.
• Coordinate special projects and ad-hoc requests as directed by the Sales Operations Leadership team.
• Support cross-functional initiatives involving Sales Operations and other departments.
Education & Experience
• Bachelor’s degree preferred, High School Diploma or Equivalent with relevant work experience required.
• Experience in supporting teams, project management, sales operations or similar is preferred.
• 3+ years of experience of CRM systems (e.g. Salesforce) is required.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite.
• Strong attention to detail, organizational skills, a positive attitude, and a team player.
• Ability to operate within a fast-paced environment.
• Proven project management abilities.
• Excellent written, verbal, and interpersonal communication skills.
• Problem-solving mindset with a proactive approach.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
Travel Requirements
What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
- Medical, Dental, Vision Insurance
- Tuition Reimbursement
- Paid Parental Leave
- Life, Accident and Disability
- Retirement with Company Match
- Paid Time Off
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
#LI-Hybrid
