OPERATIONS MANAGER IN TRAINING (MIT) - TAMARAC na CITY Furniture, Inc.

Who We Are…

With over 50 years of experience, and several CITY Furniture and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY Furniture continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY Furniture, you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY Furniture team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video!  

Our Vision is to be the ultimate furniture and mattress store.

Our Purpose is to enrich people’s lives and make the world a better place.

Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment.

Our Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

What Benefits You’ll Receive…

• Competitive, Transparent Compensation
• Medical, Dental, and Vision
• Life & Disability Insurance
• Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
• 401(k) with Company Match
• Paid Vacation & Sick Time
• On-Site Health & Wellness Clinic (Tamarac)
• Employee Resource Groups (ERGs)
• Flexible Environment
• 95% Promote from Within
• Employee Assistance Program (EAP)
• Associate Purchase Discount Program
• Paid Parental Leave
• And so much more….

What This Role Is…

As an Operations Manager in Training, the primary function of this position is to learn all aspects of the business and develop a deep understanding of the CITY Operations Department with the goal of preparing associates for future leadership positions. This position is responsible for leading a team of up to 100 associates on a daily basis to operate business in an efficient and safe manner. The Operations Manager in Training will be responsible for thinking at a strategic level, recommending process improvements, and achieving all assigned key performance goals on a monthly basis.

Having a willingness to learn and dive deep, work through complex and detailed tasks, and get things done with an unwavering focus on the associates and production is a must. This position will be working cross-functionally within Operations (Receiving, Staging, Service, Distribution Center Support Departments, Customer Care, and Fleet and DC Maintenance) to resolve business initiatives. Your contributions will ensure the success of the Operations Department at CITY Furniture.

Position Title:                                                                         Location:

Operations Manager in Training                                        Tamarac, FL

Reports To:                                                                             Department:

Director of Operations                                                         Operations Department 

What You’ll Do…

As a Manager in Training your primary responsibilities will be to:

• Participate in training plan to learn and apply company standard operations procedures and policies within the Distribution Center. Will perform associate role for the initial 6-8 weeks of training in preparation for management position. 
  • Obtains certifications and training related to job performance and department policies within specified period of time.
  • Uses the online Learning Management System and attends Instructor Lead Training (ILT) sessions to obtain knowledge and development.
  • Learns the AS400 database, inventory, and reporting systems, and all other systems necessary to be successful in the Manager in Training role.
  • Learns all tasks related to managing the day-to-day floor management of the department to ensure the efficiency and productivity in the department.
  • Completes all assigned personal and team-based projects and activities. Continues learning all processes to prepare for the next step as a Manager in Training (MIT).
• Manage physical resources to ensure associates have the right resources at the right time to successfully perform their roles. Audit and maintain process flow according to Operations standard operations procedures. Manage department payroll by reducing unnecessary overtime. Audit hourly performance dashboard for department and associate productivity according to goals. 
• Performs the responsibilities necessary to start and end a shift in the department, including auditing and correcting Associate timecards and maintaining a clean and organized department. 
• Cooperate with all Associates to ensure the success of the assigned department. – 5%
• Gain exposure to safety policies and procedures and ensuring that Associates utilize the proper material handling techniques and equipment to minimize damages and reduce injuries. 

Selection for the Manager in Training (MIT) position does not guarantee promotion into a Leadership position. Promotions to an Operations Leadership position is dependent on a variety of factors, including but not limited to performance and availability of openings.

What We’re Looking For…

• Competencies and Job Specific Skills
• Serves & Develops Others
• Continuous Improvement
• Drives Key Performance Indicators
• Effective Communicator
• Process Design (CFOS)
• Human Resources Management
• Risk management
• Resource Allocation
• Decision Making/Judgement
• Teamwork
• Presentation Skills
• Personal Development
• Cross Cultural Agility
• Customer Orientation

What’s Required…

• Must be able to complete a pre-employment drug test and background check

• Education & Work Experience:
  • Bachelor’s Degree from an accredited institution required
  • No previous experience required

• Work Environment & Schedule:
  • Variable shifts over a 4-5 day / 48-50-hour work week, including early morning, late evenings, weekends and holidays in a non-air-conditioned Distribution Center (warehouse).

• Physical Requirements:
  • Extended periods of time standing, walking, lifting, and bending in the Distribution Center.

• Technology Requirements:
  • Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
  • Google Suite (i.e. Docs, Sheets, Slides, etc.)

• Certifications / Licenses
  • Valid FL Driver License Required

CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.