Assistant General Manager na Kalahari Resorts & Conventions

Help Deliver the Kalahari Experience  

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.  

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.  

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. 

 
Resort Assistant General Manager 

Kalahari Resorts & Conventions is seeking a Resort Assistant General Manager. In this role, you’ll run the resort on a day-to-day basis to achieve stated objectives in employee retention, guest service and satisfaction, food quality, cleanliness, and profitability.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll be responsible for assisting the Resort General Manager in providing overall leadership, guidance, and direction for the hotel management team as it strives to provide the highest quality standards and services. This position is essentially the "face" of the Resort and must represent the Resort knowledgeably and eloquently. You’ll also ensure that the Resort complies with local, state, and federal rules and regulations.  

Your focus will be tied to five major departments, including Food & Beverage, Waterpark, Rooms, Retail, and Spa Kalahari.  You’ve got to love being on the floor with our associates and guests!  

THIS POSITION IS SLATED TO BE FILLED AROUND NOVEMBER 2025 
 
At this point, we hope to have discovery calls and casual conversations that lead to in-person interviews.  This will not be a quick process.

Key Responsibilities 

• Assisting General Manager in overseeing and coordinating the planning, organizing, training, and leadership necessary to achieve stated objectives in Resort sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.  

• Responsible for managing both the revenue and (P&L) Profit & Loss of the Resort.  

• Assisting GM in overseeing the day-to-day operations of the Resort. 

• Assisting the GM in providing overall leadership, guidance, and direction to the hotel management team as it strives to provide the highest quality in standards and services.  

• Is essentially the "face" of the Resort and must represent the Resort in a knowledgeable and eloquent manner. 

What We’re Looking For    

• We do require that you have experience consisting of five years’ extensive managerial and supervisory experience as a Food and Beverage Director, General Manager, Assistant General Manager, or Director of Rooms of a large (over 500 rooms) hotel/resort or hospitality environment.  

A Sampling of Our Benefits  

Our team enjoys a comprehensive benefits package, including:  

• Career growth opportunities with promotion from within  

• 401(k) matching, paid time off, and holiday compensation  

• Health, dental, and vision coverage for full-time associates  

• Employee appreciation events, discounts, and perks at all resorts  

• Education assistance programs to help advance your career  

Be Part of Something Extraordinary  

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.  

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.  

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |  

Kalahari Resorts & Conventions is an Equal Opportunity Employer.