Assistant Housekeeping Manager na Boars Head Resort & Birdwood Mansion

Description

Join our dynamic team at our luxurious resort as an Assistant Housekeeping Manager, where you will play a vital role in maintaining the highest standards of cleanliness and guest satisfaction. This position offers an exciting opportunity to contribute to a welcoming environment and support the overall operations of our housekeeping department.

Key Responsibilities:

- Assist the Housekeeping Manager in overseeing daily housekeeping operations

- Supervise and coordinate staff responsible for cleaning guest rooms, public areas, and linen closets

- Ensure all public areas are clean, well-maintained, and meet the resort’s quality standards

- Manage linen inventory, including linen closets, and ensure proper storage and replenishment

- Conduct regular inspections to ensure cleanliness, safety, and compliance with health standards

- Train, motivate, and support housekeeping staff to deliver exceptional service

- Handle guest requests and resolve any issues promptly and professionally

- Assist in scheduling staff shifts and managing workload distribution

- Maintain accurate records of cleaning activities and inventory

Requirements

- Proven experience in housekeeping management or supervisory roles, preferably in a resort or hotel setting

- Strong leadership and team management skills

- Excellent organizational and time management abilities

- Attention to detail and a commitment to high standards of cleanliness

- Good communication and interpersonal skills

- Ability to work flexible hours, including weekends and holidays

- Knowledge of cleaning chemicals, safety procedures, and equipment

- Ability to handle guest concerns with professionalism and tact

Our resort prides itself on fostering a positive, collaborative work environment where growth and development are encouraged. We offer competitive benefits and opportunities for career advancement, welcoming passionate individuals dedicated to creating memorable guest experiences.