Network Assurance Facilitator na Operations, People and Safety

We are unique  

Essential Energy is an organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and benefits. Take pride in having a meaningful impact on regional, rural and remote communities while being a pivotal player in the energy industry's future.

About Network Assurance

Our Network Assurance Team has joined the Customer and Commercial Team, and we have a Network Assurance Facilitator role that we are recruiting for. 

Customer and Commercial are leading several exciting projects that involve new ways of working to allow us to be safer, smarter and more efficient, and to better serve our customers and communities. 

About the role 

Do you have a keen eye for detail? Do you want a job working as a member of a great team?

Do you want the opportunity to manage your own workload? Do you want your own vehicle for work use? Do you want to be able to work in a hybrid work environment including the ability to start and finish from home? Then this might be the role for you!

As a Network Assurance Facilitator, you will be responsible for the quality assurance of the construction and completion of contestable and non-contestable projects through inspection/audit processes, ensuring all works are completed in compliance with the certified design and Essential Energy’s construction standards. This role will be predominantly power quality, other responsibilities will include:

• Revenue risk and power quality investigations. 
• High level of technical knowledge and skills working across the energy network to maintain good working relationships with all stakeholders. 
• Network inspections, defect management, completion of inspection checklists, project assessments and formal acceptance of construction works. 
• Planning, assessment, evaluation and reporting of works against policy, procedure, and applicable standards.

About You  

This role is an excellent opportunity for a qualified Electrical Technician who is looking to take their career to the next level.

Your experience in in the Construction, Energy/Electrical or Utilities industry will be essential in coordinating inspections/audits or investigations related to customer installations, quality of supply issues, electricity theft or electrical shock incidents. You will be comfortable with working and dealing with customers, electrical contractors, and ASP's, providing technical advice to both internal and external stakeholders.  

Required Qualifications and Experience

• Certificate III Electrotechnology Electrician or equivalent
• Qualified NSW Supervisor Certificate or equivalent (Electrical)
• Driver’s Licence
• White Card – Safe Work NSW Induction for Construction Work
• Skills in coordinating and undertaking investigations, inspections, audits and develop both compliance and preliminary investigation reports
• Demonstrated problem solving and decision-making skills
• Communication and liaison skills required to engage with and address technical issues for customers, business units and key industry stakeholders
• Excellent interpersonal skills with sound influencing and negotiating ability

Desirable 

• Project Management and/or Business Administration qualifications.
• Auditing qualifications/certifications. 
• Solid understanding and experience with basic/intermediate IT platforms and programs including iOS devices.
• Certificate IV educational study aligned to modules within the Applied Electrical Engineering (Power Industry) qualification or demonstrated capability through past employment experience and/or relevant qualification

Why Essential Energy

We offer competitive remuneration commensurate with skills and experience and 16.5% superannuation.

Essential Energy provides employees with a broad range of employee benefits including relocation assistance, health and wellbeing programs and various discounts through our corporate partnerships with organisations such as Optus, JB HI FI, Mildura Health Fund and nib. For more information on our benefits, please visit the employee benefits page.

We are proud to be recognised as a WORK180 Endorsed Employer for All Women. 

Working with a regionally focused organisation requires a diverse mindset. Wellbeing, development and delivering tangible value are all core to our purpose as we connect and power the regional and rural communities of NSW and parts of southern QLD.

Joining Essential Energy means you are the type of person where camaraderie, supporting your colleagues and balance in your life are all important.

Our culture is diverse, respectful and one where you have a voice which is heard. We know we can only be successful in supporting the customers who depend on us if we work together.

For further information please contact Shane Lacy Network Assurance Supervisor on 0458 767 391.

Applications close on 21 October 2025 at 11:55pm.     

Passionate people. Global thinking. Regional heart.   

Building a better energy future.   

Essential Energy is committed to building a culturally diverse and inclusive workplace and strongly encourages applicants to apply regardless of gender, age, ethnicity, sexual orientation, or disability.

As an organisation, our aim is to champion inclusivity in the workplace and celebrate the difference in all our employees.

At Essential Energy, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to Essential Energy (including alternate formats of application forms or alternate ways for accessibility). To discuss adjustment requirements, please contact [email protected] or call us on 1800 255 777.