As the Product Creation End-to-End Process Manager, you provide operational leadership in the execution of the End-to-End Arc’teryx product creation strategy. You enable cross-functional product teams by driving efficient operations through overlapping project calendars and processes, ensuring timelines and business objectives are met. You are embedded within teams as the functional expert, able to articulate End-to-End impacts to people, processes and tools, as well as up and downstream impacts. In partnership with all product teams, you provide oversight to optimize a high performing cross-functional process.
This role is based out of our North Vancouver office and is expected to be performed on-location, with limited potential to work hybrid.
Meet Your Future Team:
The Product Creation Operations team optimizes the intersection of product, supporting through cross-functional teams to improve alignment, communication, and processes around product. We build a foundation for excellence through reinforcing product strategy with metrics, infrastructure, business processes, best practices, budgeting, and reporting.
Your Opportunity at ARC’TERYX:As the Product Creation End-to-End Process Manager, you provide operational leadership in the execution of the End-to-End Arc’teryx product creation strategy. You enable cross-functional product teams by driving efficient operations through overlapping project calendars and processes, ensuring timelines and business objectives are met. You are embedded within teams as the functional expert, able to articulate End-to-End impacts to people, processes and tools, as well as up and downstream impacts. In partnership with all product teams, you provide oversight to optimize a high performing cross-functional process. This role is based out of our North Vancouver office and is expected to be performed on-location, with limited potential to work hybrid. Meet Your Future Team:The Product Creation Operations team optimizes the intersection of product, supporting through cross-functional teams to improve alignment, communication, and processes around product. We build a foundation for excellence through reinforcing product strategy with metrics, infrastructure, business processes, best practices, budgeting, and reporting.
A reasonable estimate of the pay range is CAD$106,000 - CAD$133,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training.
Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.
If you were the Product Creation End-to-End Process Manager now, here are some of the core activities you would be doing:
Leading in functional excellence; documenting the projects, programs and processes needed to enable the End-to-End product creation process
Documenting cross functional processes through Standard Operating Procedures (SOPs)
Ensuring clear communication and process documentation across impacted cross-functional teams in Design, Merchandising and Product Line Management (PLM)
Leading, mentoring, and motivating the Product Operations team to enable the execution of the design vision through the Innovation to Customer (I2C) calendar, expectations, goals and deliverables
Ensuring the team is a reference of expertise, holding a holistic view of the business and with full understanding of the impacts of decisions on downstream deliverables
Ensuring the Product Operations team has clarity of roles, responsibilities, and expectations, while championing a culture of continuous challenge, improvement, andgrowth
Providing overlapping seasonal support for the Inline business; gathering and leveraging feedback and working with functional operations teams to drive the continuous evolution of deliverables captured
Supporting the Product Operations Director in the evolution of the I2C Calendar and processes
Managing unique cross-functional business projects that support the goals of Arc’teryx
Managing several overlapping seasonal sample processes and updates
Collaboratingand supporting senior and peer-level leadership to identify areas of process improvement, business calendar evolutions and teamrequirements
Upholding Fair Labor Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing, throughout the Arc’teryx supply chain
Here are some of the things you could be working on in the future:
Supporting the direction of the long range product plans as it relates to the I2C calendar and process; including ongoing IT integration platforms or enhancements
Are you our next Product Creation End-to-End Process Manager?
You have 7+ years’ experience in a design, development, or apparel production environment, with 3+ years’ experience in a people leadership role
You can demonstrate experience in creating/managing a portfolio of projects from identification through to project close-out
You must be versatile and able to manage multiple projects in various stages at any one time in the life cycle of a project
You have a relentless attention to detail and the ability to prioritize tasks in order to meet deadlines
You have proven leadership, mentorship, and project management skills
You demonstrate openness, initiative, agility, andcommitment
You have excellent interpersonal and communication skills (written and verbal)
You are a strong user of Excel and Smartsheet – and you can operate in a Product Line Management system
You possess organizational, time management, and troubleshooting competence
You are detail and accuracy oriented with strong organizational skills
You are familiar with the Arc’teryx brand and products
You are proactive in identifying the root cause of issues and developingsolutions
You inspire breakthrough thinking and continuousimprovement
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
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