Office Administrator (Full-Time) - Vancouver (1025) na Trailappliances

We have everything we need to inspire our customers. Except you.As an Administrator you will work very closely with customers and the showroom teams. In this role you will be 50% customer facing and 50% completing administration functions. The Administrator will support customers with inquiries either over the phone or in person. As the Administrator you are required to type at least 40 wpm; have attention to detail as you will be responsible for collecting payments. We require the successful candidate to be very process driven and comfortable with computer applications. Excellent communication skills - both written and spoken - is a must.Compensation: $23.30/hourSchedule: Mondays to Fridays 9:30am-6pm.  May include weekend shifts

As an Office Administrator, you will

Provide exceptional service to all customers and be approachable as you are their first point of contact (Hence, the smile 😊). 

Field any incoming calls and inquiries. 

Assist in administrative duties to run store administration. 

Collaborate with our Sales and Customer Support Team to provide timely, proactive service and support. 

Take initiative to find creative approaches that make each customer’s experience feel personal. 

Build relationships and a great rapport with customers. 

Teamwork – You are a team player who can also thrive independently. 

We hope you are passionate about

Customer Service – You are a people person who uses your skills to create great rapport with customers

Teamwork – You are a team player who can also thrive independently

Joining a fun, fast-paced environment!

The experience we like to see

Working in an administrative/customer service role

Fast and accurate data entry skills with the ability to multi-task

Experience managing customer conflict and escalation

Proficiency in Microsoft Office

Must be able to work occasional weekends

Bonus Points

You exude energy, enthusiasm, and positivity!

You are willing to work additional time when necessary to complete tasks and meet deadlines

Why join Trail:

Showroom environment 

Paid time off 

Generous employee discounts 

Employee Recognition Program 

Extended health care and dental coverage 

Gym membership discount 

Professional Development Programs 

Career Progression  

Company events 

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