Senior Business Systems Analyst na Glsllc

What does it mean to be a Senior Business Systems Analyst at GLS?The Senior Business Systems Analyst is responsible for analyzing business problems and working with software developers to create technical solutions in the areas of data warehousing, ETL development, business intelligence, reporting, and data exchanges with external partners. This position is responsible for leading scrum ceremonies, project tasks, coordinating solution development, writing requirements documents, creating test cases for User Acceptance Testing, performing QA checks to ensure data accuracy, and conducting end-user training for new functionality. 

How will you drive value within the organization as a Senior Business Systems Analyst?

Develop a sound understanding of the business as well as any issues and challenges of the organization to confidently recommend feasible solutions

Research and analyze business problems and propose available solutions to correct and enhance business processes

Communicate proposed solutions using various media such as spreadsheets, charts, diagrams, or other documents that accurately describe the need and the proposed solution

Collaborate with business analysts, IT application development and infrastructure teams, and data warehouse developers to design, build, customize and implement technical solutions, including but not limited to reports and business intelligence dashboards using databases (SQL Server / Snowflake), Streamlit, and Power BI or other reporting tools

Gather and document business requirements and develop detailed, functional specifications and other necessary systems documentation for changes, enhancements, and new systems

Partner with internal departments to assist in troubleshooting application issues

Manage and lead scrum/ agile ceremonies

Work closely with external vendors to facilitate file exchange automation and enhancements

Provide support for large-scale enhancements and ongoing system maintenance work

Mentor and train team members as necessary

Perform additional assignments and special projects as required by the needs of the company or as directed by management

What should you already know to be successful as a Senior Business Systems Analyst?

Minimum of bachelor’s degree required

Minimum of five (5) years’ experience in a similar role is preferred; automotive credit/lending industry or experience in a professional, corporate environment is preferred

Experience in gathering business requirements required

Working knowledge of SQL and change management required

Experience in Agile/ Scrum methodologies required

Demonstrated competency in business analysis techniques such as process models, data flow diagrams, or other diagramming tools and models

Experience developing and implementing analytics databases in an IT organization

Experience with vendor negotiation and management including writing or modifying effective and protective SOWs preferred

Experience with data governance and enterprise data management preferred

Experience with modern data encryption standards and secure data exchange processes preferred

Demonstrated strong sense of ownership in the areas of responsibility with minimal direction in accomplishing business goals and objectives

Proficient computer skills with working knowledge of internet and standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required 

Excellent written and verbal communication skills, including the ability to present complex and/or technical ideas with business-friendly and user-friendly language

Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness 

Excellent interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business

Team player that can adapt in a fast pace and changing environment 

Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities

Ability to think strategically and deliver tactically

Commitment to exemplifying the organizational core values and key competencies

Employment Requirements:

Must be able to work at a desk/in a seated position up to 100% of the workday

Must be able to constantly operate a computer and other standard office equipment 

Must be able to talk and hear to exchange accurate information

Must have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading

This position is full-time

The position does require minimal travel, up to 10% 

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