Clinic Coordinator - Mountains Behavioral Health - na Indiana Regional Medical Center

Essential Duties and Responsibilities

In this role you will be:

• Coaching, orienting, and supporting frontline staff to ensure the highest quality of care.
  • Serving as a key decision-maker and resource for staff in daily operations.
  • Conducting rounds with patients, families, and staff to ensure needs are met and concerns are addressed.
  • Facilitating and coaching problem solving among staff.
  • Supporting practice changes that align with strategic goals such as improved HCAHPS results, throughput, falls reduction, infection prevention, and clinical documentation improvements, in collaboration with the Unit Manager.
  • Assisting the manager with investigation and follow-up of patient complaints.
  • Monitoring compliance with established standards of practice, protocols, and regulatory requirements, and coaching staff as needed.
  • Leading staff development, orientation, and performance feedback.
  • Assisting with the development and review of policies and procedures.
  • Participating in hiring, onboarding, and staff engagement efforts to promote high satisfaction and retention.
  • Utilizing strong interpersonal communication and leadership skills.
  • Managing multiple projects simultaneously.
  • Promoting positive public relations as a representative of the nursing department.

• EDUCATION: Bachelor’s degree in nursing or related field, or actively pursuing.
• EXPERIENCE:
  • 3 or more years’ experience as professional nurse
  • Adolescent Psych experience required
• LICENSURE/CERTIFICATION:
  • Current license as a Registered Nurse in Pennsylvania.
  • BLS certification required or obtained within 1 month of hire.
  • Related professional certification preferred.