Epic Clinical Applications Analyst 1-Cadence and Referrals na Licking Memorial Health Systems

Clinical Applications Analyst 1

Epic Cadence and Referrals

Information Systems

Position Summary:

In this role, the successful candidate for the Clinical Application Analyst will be responsible for regular day-to-day communication, troubleshooting, software design, build and testing for the Epic applications: Cadence and Referrals.  Primary role is supporting scheduling and referrals in Epic and end users to make sure the technology is optimized to provide best enhanced workflows and overall patient care.

Responsibilities:

• Responsible for planning, design, build, testing and implementing of information systems that support and enhance clinical practices.
• Able to independently evaluate systems, analyze complex issues and problems, test data and assist customers in reaching resolution(s).
• Knowledge of how healthcare scheduling works, familiarity with organizational practices and payer authorization.
• Knowledge of areas integrated with Cadence, including check-in, registration, benefits, referrals, PCP assignment and orders.
• Ability to pay close attention to detail and work with scheduling demands and preferences from many diverse areas.
• Participates and leads testing of module updates, enhancements, custom programming and new releases.
• Provides ongoing maintenance and support for assigned applications with little to no assistance.
• Provides training for users on new computer systems, application upgrades, and new functionality, when appropriate.
• Able to utilize current issue tracking software to document contact with customers and resolutions to issues.
• Will routinely manage IS related & non-IS related projects with limited management oversight.
• Must work effectively with team members, have strong communication skills and maintain a professional demeanor at all times.    

Experience:

• Relevant health care IT or Clinical experience. Previous teaching/training and project management is a plus.
• Epic certification required in Epic scheduling system known as Cadence and Referrals.
• Solid comprehension of scheduling practices and the ability to work with customers and physicians on setting schedules.
• Exceptional interpersonal, presentation and communication skills required to interact effectively with all levels of the organization and external contacts.
• Strong skills in PC desktop applications such as MS Word, Excel and PowerPoint.
• Ability to work flexible schedules to meet job requirements; requires occasional after hours support.      

Requirements:

• LMH is accredited by DNV and TJC, and as such, may require specific annual education related to specialty certifications and standards.

Required: 

• Bachelor's or Associate Degree or have acquired 1 to 3 years of equivalent experience.

Preferred: 

• Bachelor's/Associate Degree in Computer Science, Information Systems, Health Information, Business Administration or other clinical discipline.

Licking Memorial Health Systems is an equal opportunity employer and maintains compliance with all state, federal, and local regulations.  Licking Memorial Health Systems does not discriminate against applicants because of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors protected by law.